low FPS and camera recognized as USB 2 instead of USB 3

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drraf81
Posts: 2
Joined: Mon Feb 04, 2019 7:56 pm

low FPS and camera recognized as USB 2 instead of USB 3

Post by drraf81 » Mon Feb 04, 2019 8:15 pm

I have zwo ASI 294 MC pro
for some reason sharp cap and asicap are detected it as USB 2 and running at 1.5-3 FPS instead of advertised numbers at full resolution. I tested it both on a windows machine with 3 USB 3 hub and Mac with USB c hubs.
I installed and reinstalled the drivers in the same fashion as in the manual.
I am connecting to cooler outlet just o make sure that power is delivered via a separate mechanism.

Please advise.

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chad
Posts: 480
Joined: Thu Feb 09, 2017 4:58 am

Re: low FPS and camera recognized as USB 2 instead of USB 3

Post by chad » Tue Feb 12, 2019 7:03 am

Have answered in another same post.
Thanks
Chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

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