Ascom error:

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Brett
Posts: 1
Joined: Fri Jan 11, 2019 8:12 pm

Ascom error:

Post by Brett » Fri Jan 11, 2019 8:22 pm

Hi all,

Just letting you know I have 3x asi 1600’s. 2x standard models and 1x pro version.

We are currently using it on a Celestron rasa commercially and are really happy with the results we are getting.

This asi 1600 pro camera is in operation 24hours a day, and we have an occasional issue when downloading to maxim dl. We are getting a lot of hanging issues, usually 2 to 3 times every 24 hours, and last night we finally agot the error logged. We got the error:


"Imaging error: ImageArray error while transferring image
ASCOM.ASICamera2:
Exception of type 'System.OutOfMemoryException' was thrown."

Any idea on how to fix this? Would this be memory of the camera or imaging machine.

Thanks
Brett

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chad
Posts: 499
Joined: Thu Feb 09, 2017 4:58 am

Re: Ascom error:

Post by chad » Mon Jan 14, 2019 1:40 am

Hi Brett,
Following these steps to check if it could be repaired:
1, restart the MaxIM DL.
2, reinstall the MaxIM DL.
3, reinstall the ASCOM platform.
4, reboot the computer.
Beside, if you use other application, does it works well?
Thanks
Chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

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Sam
Posts: 2748
Joined: Thu Feb 21, 2013 2:51 am

Re: Ascom error:

Post by Sam » Mon Jan 28, 2019 11:14 am

Hi Brett
this error is the memory of imaging machine
ASCOM don't have enough memory to allocate new space
maybe you connect too many cameras
ZWO Founder
Location:lon=120.6 lat=31.3
SuZhou China

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