program will not load

questions or suggestion about ASICAP software

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jacobsonc
Posts: 3
Joined: Sat Apr 25, 2020 7:02 pm

program will not load

Post by jacobsonc » Tue Jun 09, 2020 9:12 pm

I had a version of this on my w10 machine and I downloaded the newest. It demanded that I uninstall the first version which I did now each time I tried to execute the new version it keeps demanding that I remove the former versions. I can not find any files left on my machine. whats the problem. ?? I have tried both of your versions and get the same answer.

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Software@ZWO
Posts: 95
Joined: Tue May 09, 2017 5:52 am
Location: lon=120.6 lat=31.3

Re: program will not load

Post by Software@ZWO » Mon Aug 10, 2020 9:20 am

Sorry for the problem.
I think this problem may be caused by the unclean uninstall. You could go to the registry and search for the keyword "asistudio" to see if there is any residue. Delete the remaining ASIStudio information and try installing ASIStudio again.
Thank you.
Mouling Song
ZWO Software Engineer
Location:lon=120.6 lat=31.3
SuZhou China

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