I hope I am wrong because I have an ASIAIR and I need information.
Let us hope that a ZWO Support person will read here and action the issue. Please.
I have sent an email to Mr. Wen. We'll see if anything results from it.
Sam is probably up to his eyeballs with the logistics of bringing the company back to work, so Forums may be quite low priority right now.
In the meantime, the guys and gals on the software, firmware and QA side of the ASIAIR product seem to be as busy as ever -- two TestFlight v1.4.1 betas have appeared in the last couple of days. Unless you are waiting for new ASIAIR hardware or new ZWO cameras, I think their telecommuting scheme is working quite well; they do not have to physically be at the company to develop and test new software/firmware -- skies are the same everywhere :-).
No new beta in the past 24 hours, so perhaps it is stabilizing and getting ready for prime time :-).
BTW, if you are a RainbowAstro mount user, I did find and reported to ZWO a small guide rate anomaly. There is a small guide rate error if you choose 0x25x and 0.75x. The other rates are fine. RainbowAstro rounds the guide rate to one significant digit, and the ASIAIR rounds to two significant digits. This should not be a problem with something like the iOptron mounts, which also round to two significant digits.
I just checked; William Optics, StellarMate and RainbowAstro all have home directories at Facebook, e.g., www.facebook.com/RainbowAstro/.
The ASIAIR Facebook postings belong instead to the Facebook groups, e.g., www.facebook.com/groups/ASIAIR.
Or for some reason, the ASIAIR Facebook group is no longer a Public group?
Sky-Watcher Esprit 100
Sky Watcher EQ6 R Pro EQMOD, no hand controller
ZWO ASI 294MC-PRO USB 3.0 Cooled Colour Camera
ZWO ASI 120MM Mini USB 2.0 Mono Camera
ZWO Filter draw
ZWO ASIAIR Mk 1 , no s/ware upgrade
Sky Watcher Star Adventurer, Nikon D750
Sky-Watcher AZ GTi WiFi Alt-Az Astronomy Mount, WO RedCat, ASI 294 or Nikon D750