When I try to use the camera with that pc, my pc doesn't recognize the camera as USB3 device but USB2.
I suppose somehow I can get USB3 connection at booting.
I think you should test it with the laptop or desktop, if the connection always is right, I think the camera should be fine. If not, you can conntact our support for help.
If it works fine, Maybe you can ask ArmBian or NanoPi for help.
Usually, first connection should be same with the second connection.