DirectShow driver

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gavino
Posts: 3
Joined: Tue Mar 06, 2018 6:06 pm

DirectShow driver

Post by gavino » Tue Mar 06, 2018 6:35 pm

Hi,

I have been using the ASI290MM camera with the native driver and SDK without issue. I've been attempting to use the camera with the DirectShow driver now, but can't see the device in other apps such as the Windows Camera app, and the camera doesn't enumerate when querying directshow cameras via that API. I'm still able to access the camera via the sdk, and the camera device is shown correctly in device manager. I've attempted to perform a clean install, but the issue is still present. Does anyone have any tips to move forward?

Thanks!

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chad
Posts: 378
Joined: Thu Feb 09, 2017 4:58 am

Re: DirectShow driver

Post by chad » Thu Mar 08, 2018 9:58 am

Hi,
Had you installed our newest DirectShow driver?
Thanks
Chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

gavino
Posts: 3
Joined: Tue Mar 06, 2018 6:06 pm

Re: DirectShow driver

Post by gavino » Thu Mar 08, 2018 5:01 pm

Hi Chad,

Yes I am using the latest native and directshow driver. I have also tried the last known working driver versions, native 3.0.0.1 and directshow 3.0.0.2; In either case I can open the camera using the native sdk, but it doesn't enumerate using directshow. This is in both Windows 8 and Windows 10. I haven't tried to install this on a clean built system, yet. The systems I have tested with I have uninstalled the new driver and restarted, installed old driver.

Please advise; and thank you in advance.

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chad
Posts: 378
Joined: Thu Feb 09, 2017 4:58 am

Re: DirectShow driver

Post by chad » Fri Mar 09, 2018 1:53 am

Hi,
I don't think your driver is newest.
Please visit our website:
https://astronomy-imaging-camera.com/software/
Native driver: newest version is 3003:
http://astronomy-imaging-camera.com/sof ... .0.0.3.exe
DriectShow driver: newest version is 3007
http://astronomy-imaging-camera.com/sof ... .0.0.7.exe
Thanks
Chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

gavino
Posts: 3
Joined: Tue Mar 06, 2018 6:06 pm

Re: DirectShow driver

Post by gavino » Wed Mar 14, 2018 4:53 pm

Hi Chad

I have tried with the latest drivers also. The result is the same. In any case, I've just implemented the native interface to the code instead.

Thank you for looking into this!

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chad
Posts: 378
Joined: Thu Feb 09, 2017 4:58 am

Re: DirectShow driver

Post by chad » Fri Mar 16, 2018 2:25 am

Hi,
Please send me an email: chad.cao(at)zwoptical.com
I will make a remote control to help you by Teamview.
Thanks
Chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

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