ASI120MC-S Blank screen after use

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M44DSW
Posts: 28
Joined: Tue Feb 28, 2017 7:19 pm

ASI120MC-S Blank screen after use

Post by M44DSW » Sun Jul 07, 2019 10:25 am

Hi,

I have ASI120MC-S and have been using the latest versions of Firecapture and SharpCap on Windows 10 to run the camera as an All Sky Camera all night long. After several hours the image goes blank (so black) and the only way to resolve is to unplug the camera and plug back in. I have tried rebooting the Intel NUC I am running from but this did not resolve. Any ideas why? Any ideas how to reset within unplugging as this is a remote setup?

Regards
Dave

M44DSW
Posts: 28
Joined: Tue Feb 28, 2017 7:19 pm

Re: ASI120MC USB2 Blank screen after use

Post by M44DSW » Mon Jul 08, 2019 8:17 pm

To confirm the one I have a problem with is the USB 2 version so ASI120MC, any help you can give is appreciated?

M44DSW
Posts: 28
Joined: Tue Feb 28, 2017 7:19 pm

Re: ASI120MC-S Blank screen after use

Post by M44DSW » Sat Jul 13, 2019 9:41 pm

Hi have I put this on the right forum? Can someone answer please? Thanks

Katherine.Tsai
Posts: 215
Joined: Fri Dec 07, 2018 10:24 am

Re: ASI120MC-S Blank screen after use

Post by Katherine.Tsai » Wed Jul 17, 2019 8:11 am

Hi
Can you send us the sreenshot to show us what happened?
Does the camera active to light?
You can send your pictures to support(at)zwoptical.com

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