Zwo 294 color cooled no longer recognized in windows

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drraf81
Posts: 3
Joined: Mon Feb 04, 2019 7:56 pm

Zwo 294 color cooled no longer recognized in windows

Post by drraf81 » Mon Jun 03, 2019 4:06 am

I.E. not functioning tried on a couple of computers and made sure that drivers updated on one computer totality not detected and other unrecognized usb device both sharp cap and native app not detecting it. Purchased less than a yr ago. Please advise on best next step given how pricey.

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Sean.Wang
Posts: 713
Joined: Mon Apr 24, 2017 10:08 am

Re: Zwo 294 color cooled no longer recognized in windows

Post by Sean.Wang » Mon Jun 10, 2019 10:29 am

Did you try another cable? and what show up in windows device manager? unknown device? or something else show up when plugin the camera.
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