Replacing a damaged protection glass

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jcj2249
Posts: 12
Joined: Mon Nov 21, 2016 5:01 pm

Replacing a damaged protection glass

Post by jcj2249 » Tue May 07, 2019 1:48 pm

I just bought my third ZWO camera : a used ASI174MM camera.
The camera works perfectly but I realized that the protection glass had two tiny spots.
I couldn't get rid of them with isopropanol and a careful observation under a binocular x10 times showed that these spots were scratches.
Is it possible to replace such a damaged protection glass without sending the camera back ?
Thank you.

jcj2249
Posts: 12
Joined: Mon Nov 21, 2016 5:01 pm

Re: Replacing a damaged protection glass

Post by jcj2249 » Tue May 07, 2019 3:42 pm

I answer to my question : yes this is possible to order a replacement protection glass.
It is available from any ZWO dealer and costs 22 € in Europe.

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Support@ZWO
Posts: 798
Joined: Mon Apr 24, 2017 10:08 am

Re: Replacing a damaged protection glass

Post by Support@ZWO » Mon May 13, 2019 2:21 am

Yes, we have thoes protective windows in stock.
Location:lon=120.6 lat=31.3
Suzhou China

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