Two problems

ASI's Range of Specialised CMOS camera's

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Sean.Wang
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Joined: Mon Apr 24, 2017 10:08 am

Re: Two problems

Post by Sean.Wang » Mon May 14, 2018 8:21 am

It's weird, if the issue appears again, please let us know.
ZWO | Marketing Consultant
Location:lon=120.6 lat=31.3
SuZhou China

motto:
Don't face one's fate, can't be a real man;
Don't know manners, can't be gentle;
Don't know meaning behind the words, can't understand man's heart.

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james_screech
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Location: Bedford, England
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Re: Two problems

Post by james_screech » Sun May 20, 2018 8:54 am

I had the short exposure bright bands problem again last night. Again about 1 in 10 images during mount alignment and flats.

James
200pds, ED70 & Lunt LS50THa scopes
Celestron AVX & SE4 mounts
ASI1600MM-Cool, Atik414ex, 500D (mod) & ASI120MM cameras
XAGYL filterwheel, ZWO LRGB filters, Baader photometric V filter

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Sean.Wang
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Joined: Mon Apr 24, 2017 10:08 am

Re: Two problems

Post by Sean.Wang » Mon May 21, 2018 3:19 pm

Could you put some images on dropbox for us to check?
ZWO | Marketing Consultant
Location:lon=120.6 lat=31.3
SuZhou China

motto:
Don't face one's fate, can't be a real man;
Don't know manners, can't be gentle;
Don't know meaning behind the words, can't understand man's heart.

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james_screech
Posts: 121
Joined: Fri Apr 11, 2014 8:34 am
Location: Bedford, England
Contact:

Re: Two problems

Post by james_screech » Mon May 21, 2018 7:29 pm

Sean.Wang wrote:Could you put some images on dropbox for us to check?
https://www.dropbox.com/s/np0wa4hf0smij ... m.zip?dl=0
200pds, ED70 & Lunt LS50THa scopes
Celestron AVX & SE4 mounts
ASI1600MM-Cool, Atik414ex, 500D (mod) & ASI120MM cameras
XAGYL filterwheel, ZWO LRGB filters, Baader photometric V filter

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Sam
Posts: 2780
Joined: Thu Feb 21, 2013 2:51 am

Re: Two problems

Post by Sam » Thu May 24, 2018 2:32 am

Hi James
we did not see such issue before
maybe you need to send this camera back for checking and repairing
ZWO Founder
Location:lon=120.6 lat=31.3
SuZhou China

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james_screech
Posts: 121
Joined: Fri Apr 11, 2014 8:34 am
Location: Bedford, England
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Re: Two problems

Post by james_screech » Thu May 24, 2018 6:30 am

Sam wrote:Hi James
we did not see such issue before
maybe you need to send this camera back for checking and repairing
Is there no other option? I would prefer not to have to send it all the way back to China from the UK and be without it for weeks when the problem is relatively minor.

James
200pds, ED70 & Lunt LS50THa scopes
Celestron AVX & SE4 mounts
ASI1600MM-Cool, Atik414ex, 500D (mod) & ASI120MM cameras
XAGYL filterwheel, ZWO LRGB filters, Baader photometric V filter

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Sean.Wang
Posts: 713
Joined: Mon Apr 24, 2017 10:08 am

Re: Two problems

Post by Sean.Wang » Thu May 24, 2018 7:55 am

For now, we don't have better solution. I'm thinking if roll back the win10 update, maybe the camera will works fine.
ZWO | Marketing Consultant
Location:lon=120.6 lat=31.3
SuZhou China

motto:
Don't face one's fate, can't be a real man;
Don't know manners, can't be gentle;
Don't know meaning behind the words, can't understand man's heart.

RichardD
Posts: 6
Joined: Thu Dec 06, 2018 7:07 am

Re: Two problems

Post by RichardD » Thu Dec 06, 2018 9:23 pm

I had the same issue. But I decided to try other softwares. photo filters is probably the best one. Dozens of creative filters: vintage, analog, oil paint, comics and many others. You can beautiful photos and instantly share them to your favourite social networks.

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Sean.Wang
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Joined: Mon Apr 24, 2017 10:08 am

Re: Two problems

Post by Sean.Wang » Mon Dec 10, 2018 7:04 am

RichardD wrote:
Thu Dec 06, 2018 9:23 pm
I had the same issue. But I decided to try other softwares. photo filters is probably the best one. Dozens of creative filters: vintage, analog, oil paint, comics and many others. You can beautiful photos and instantly share them to your favourite social networks.
Thanks for feedback, looking forward to your test results.
ZWO | Marketing Consultant
Location:lon=120.6 lat=31.3
SuZhou China

motto:
Don't face one's fate, can't be a real man;
Don't know manners, can't be gentle;
Don't know meaning behind the words, can't understand man's heart.

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