ASI071 pro hangs during image download

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Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

ASI071 pro hangs during image download

Post by Peregrine » Sat Dec 30, 2017 5:07 am

After running smoothly for a week, the last two imaging sessions have been interrupted by hangs during image downloads. This behavior is not software specific and occurs at a random point in an imaging sequence. These sequences are all using the ASCOM driver. Let me know what else might be helpful. My initial assumption is that this will require a driver update.

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Sam
Posts: 2799
Joined: Thu Feb 21, 2013 2:51 am

Re: ASI071 pro hangs during image download

Post by Sam » Sat Dec 30, 2017 2:25 pm

I think we need to debug where is the problem
It's better to control your PC remotely and we will turn on debug info
so we can check the log when such thing happen
ZWO Founder
Location:lon=120.6 lat=31.3
SuZhou China

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Sat Dec 30, 2017 11:46 pm

That's OK, I just need the info from you how we set it up and coordinate.

FYI, I'm at GMT -7.

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Sun Dec 31, 2017 5:53 pm

Alternatively, if you would just tell me how to generate the log
file, I can send you a copy.

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Sun Dec 31, 2017 7:53 pm

Here's a SharpCap log. I ran two sequences, then changed the exposure to 8s. At that point, the preview counter stopped incrementing. I tried a sequence capture with no result.

nfo: 12:36:30.9832150 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: SharpCap Version 3.0.4057.0
Info: 12:36:30.9832150 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: GC Memory 74Mb
Info: 12:36:30.9882568 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Process Memory 102Mb
Info: 12:36:30.9882568 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Total Physical Memory 8061Mb
Info: 12:36:30.9882568 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Available Physical Memory 4854Mb
Info: 12:36:30.9882568 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: Operating System : Microsoft Windows NT 6.2.9200.0
Debug: 12:36:31.0363546 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Started
Info: 12:36:31.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerLXDeviceEnumerator
Info: 12:36:31.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type OldBaslerEnumerator
Info: 12:36:31.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type BaslerDeviceEnumerator
Info: 12:36:31.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type QHYDeviceEnumerator
Info: 12:36:31.0483862 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type ASIDeviceEnumerator
Info: 12:36:31.0493887 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AltairDeviceEnumerator
Info: 12:36:31.2760952 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type PointGreyDeviceEnumerator
Info: 12:36:31.2931395 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type DS3DeviceEnumerator
Info: 12:36:31.2951453 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type SPCLXDeviceEnumerator
Info: 12:36:31.2951453 Thread:#1 SharpCap.MultiCaptureProvider.AddProvider() :: Added device enumerator of type AscomDeviceEnumerator
Info: 12:36:32.0281467 Thread:LogInfo Thread#8 SharpCap.LogSystemInfo.ThreadProc() :: CPU : Intel(R) Core(TM) i5-7200U CPU @ 2.50GHz with 4 cores.

Debug: 12:36:32.1695218 Thread:#1 SharpCap.UI.SharpCapForm..ctor() :: Ended
Debug: 12:36:32.4051720 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Started
Debug: 12:36:32.4081572 Thread:#1 SharpCap.UI.SharpCapForm.SharpCapForm_Load(Object sender, EventArgs e) :: Ended
Debug: 12:36:32.5184520 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Started
Debug: 12:36:32.5575550 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Timebomb checked
Debug: 12:36:32.5645735 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Started
Debug: 12:36:32.6765629 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Ended
Debug: 12:36:32.6775661 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Started
Debug: 12:36:32.6785701 Thread:#1 SharpCap.Cameras.Basler.OldBaslerEnumerator.GetDevices() :: Ended
Debug: 12:36:32.6785701 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Started
Debug: 12:36:32.6825804 Thread:#1 SharpCap.Cameras.Basler.BaslerDeviceEnumerator.GetDevices() :: Ended
Info: 12:36:32.7798381 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: QHYCameraFinder - found 0 cameras
Info: 12:36:32.8129259 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: Found ZWO ASI071MC Pro
Info: 12:36:32.8129259 Thread:#1 SharpCap.Base.SimpleDeviceEnumerator.GetDevices(Func`1 deviceNameFinder, String infoText, Func`2 fullNameToDispayName, Func`3 tagCreatorFunc) :: FindCameras - found 1 cameras
Info: 12:36:32.8129259 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ZWO ASI071MC Pro (ZWO ASI Cameras)
Debug: 12:36:32.9693419 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: Started
Info: 12:36:32.9753564 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: XiCam.GetNumberDevices return 0
Debug: 12:36:32.9753564 Thread:#1 SharpCap.Cameras.Ximea.XimeaDeviceEnumerator.GetDevices() :: Ended
Info: 12:36:33.2290629 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Integrated Webcam (DirectShow Cameras via SharpCap Pipeline)
Info: 12:36:33.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Orion SSAG Camera (ASCOM Cameras)
Info: 12:36:33.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ASI Camera (1) (ASCOM Cameras)
Info: 12:36:33.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: ASI Camera (2) (ASCOM Cameras)
Info: 12:36:33.2691401 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Camera V2 simulator (ASCOM Cameras)
Debug: 12:36:33.2701433 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Started
Debug: 12:36:33.2701433 Thread:#1 SharpCap.Cameras.Fake.FakeDeviceEnumerator.GetDevices() :: Ended
Info: 12:36:33.2701433 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Test Camera 1 (Deep Sky) (Test Cameras)
Info: 12:36:33.2701433 Thread:#1 SharpCap.MultiCaptureProvider+<GetDevices>d__19.MoveNext() :: Detected Camera: Test Camera 2 (High Speed) (Test Cameras)
Debug: 12:36:33.3854491 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Docking setup
Debug: 12:36:33.3854491 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Startup scripts (if any) run
Debug: 12:36:33.3864508 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Menu updated
Debug: 12:36:33.4496189 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Splash and tips done
Debug: 12:36:33.4546325 Thread:#1 SharpCap.UI.SharpCapForm.SharpCap_Shown(Object sender, EventArgs e) :: Ended
Info: 12:36:44.3206660 Thread:#1 SharpCap.Models.Application+<>c__DisplayClass36_0.<set_SelectedCamera>b__0() :: Changing camera from none to ZWO ASI071MC Pro
Debug: 12:36:44.3607722 Thread:#1 SharpCap.MultiCaptureProvider.OpenDevice(DeviceTagData deviceTag) :: Opening device : ZWO ASI071MC Pro
Info: 12:36:44.3647814 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Started
Debug: 12:36:44.3647814 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Started
Debug: 12:36:44.9693917 Thread:#1 SharpCap.Base.SimpleCaptureProvider.SetupDevice(DeviceTagData dtd) :: Ended
Info: 12:36:44.9744056 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Started
Debug: 12:36:44.9744056 Thread:#1 SharpCap.Base.SimpleCaptureProvider.GetControls() :: Started
Debug: 12:36:44.9854348 Thread:#1 SharpCap.Cameras.ASI.ASICameraProxy.GetControlsImpl(IPreviewControl previewControl) :: Started
Debug: 12:36:45.0365687 Thread:#1 SharpCap.Cameras.ASI.ASICameraProxy.GetControlsImpl(IPreviewControl previewControl) :: Ended
Info: 12:36:45.0766791 Thread:#1 SharpCap.Base.CaptureProviderBase`1.CreateCaptureControl() :: Ended
Info: 12:36:45.0766791 Thread:#1 SharpCap.Base.CaptureProviderBase`1.OpenDevice(DeviceTagData dtd) :: Ended
Debug: 12:36:45.0776786 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Started
Debug: 12:36:45.0776786 Thread:#1 SharpCap.Models.Camera.ApplyDefaultProfile() :: Ended (No default defined for this camera)
Info: 12:36:45.0786803 Thread:#1 SharpCap.MultiCaptureProvider.StartPreview() :: Starting preview on ZWO ASI071MC Pro
Info: 12:36:45.0806860 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Started
Info: 12:36:45.0937228 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Starting Preview on ZWO ASI071MC Pro, 4944x3284, Bayer_RGGB
Debug: 12:36:45.0977353 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Started
Debug: 12:36:45.1097771 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Started
Debug: 12:36:45.1142832 Thread:Grab Thread#19 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Started
Debug: 12:36:45.3483993 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Ended
Debug: 12:36:45.3494018 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Ended
Debug: 12:36:45.3494018 Thread:ASI Grab Thread#21 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Started
Info: 12:36:45.3534124 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartPreview
Debug: 12:36:45.3724652 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Started
Info: 12:36:45.3724652 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Creating ASCOM Telescope mount of type ASCOM.Celestron.Telescope ('Celestron Telescope Driver')
Info: 12:36:45.6562177 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper.CreateITelescope(Object oMount) :: ASCOM mount supports ITelescopeV3, using that interface
Debug: 12:36:45.6562177 Thread:#1 SharpCap.MountProxy.ASCOM.MountWrapper..ctor(String deviceName, String progId) :: Ended
Error: 12:36:52.1909012 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from An error occurred while trying to connect to your Celestron Telescope Driver Mount. : Connect failed, no port defined and no Celestron scope detected
Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)
at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs:line 191
at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 63
at SharpCap.MountProxy.ASCOM.MountWrapper.get_Tracking() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 285
at SharpCap.Models.Mount.set_Connected(Boolean value)
at SharpCap.Models.Application.MergeInDeviceIndependentControls(CaptureControl controls)
Info: 12:36:56.0220454 Thread:#1 SharpCap.Models.Transforms.set_SelectedTransform(Transform value) :: Selecting transform None
Debug: 12:36:56.0421252 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:36:56.0431016 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Ended
Info: 12:37:02.2226414 Thread:#1 SharpCap.Base.PropertyControls.BasePropertyControl`2.BeforeValueChange() :: Stopping preview to change Colour Space
Info: 12:37:02.2236503 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopPreview() :: Started
Debug: 12:37:02.2246452 Thread:#1 SharpCap.Base.BaseImageProvider.Stop() :: Started
Debug: 12:37:02.3299280 Thread:ASI Grab Thread#21 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Ended
Debug: 12:37:02.4482381 Thread:#1 SharpCap.Base.CameraProxyBase.StopPreview() :: Started
Debug: 12:37:02.4482381 Thread:Grab Thread#19 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Ended
Debug: 12:37:02.4482381 Thread:#1 SharpCap.Base.CameraProxyBase.StopPreview() :: Ended
Debug: 12:37:02.5595630 Thread:#1 SharpCap.Base.BaseImageProvider.Stop() :: Ended
Info: 12:37:02.5616295 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopPreview
Debug: 12:37:02.6778501 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:37:02.7069276 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopPreview() :: Ended
Info: 12:37:02.7079327 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Started
Info: 12:37:02.7089631 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Starting Preview on ZWO ASI071MC Pro, 4944x3284, Bayer_RGGB
Debug: 12:37:02.7089631 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Started
Debug: 12:37:02.7089631 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Started
Debug: 12:37:02.7099365 Thread:Grab Thread#24 SharpCap.Base.CameraProxyBase.GrabThreadProc() :: Started
Debug: 12:37:02.9064577 Thread:ASI Grab Thread#25 SharpCap.Cameras.ASI.ASICameraProxy.MyGrabThreadProc() :: Started
Debug: 12:37:02.9064577 Thread:#1 SharpCap.Base.CameraProxyBase.StartPreview() :: Ended
Debug: 12:37:02.9074650 Thread:#1 SharpCap.Base.BaseImageProvider.Start() :: Ended
Info: 12:37:02.9094972 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartPreview
Debug: 12:37:02.9877052 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:37:02.9877052 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StartPreview() :: Ended
Error: 12:37:09.5594022 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from Couldn't get slew rates via IEnumerable : Connect failed, no port defined and no Celestron scope detected
Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)
at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs:line 191
at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 63
at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates(Int32 axis) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 210
Error: 12:37:15.9185504 Thread:#1 SharpCap.Base.Utilities.Logger.Error(Exception e, String action, String additionalInfo, Boolean stackTrace) :: Exception from Attempting to activate mount Celestron Telescope Driver : Connect failed, no port defined and no Celestron scope detected
Stack Trace: at System.RuntimeType.ForwardCallToInvokeMember(String memberName, BindingFlags flags, Object target, Int32[] aWrapperTypes, MessageData& msgData)
at ASCOM.DeviceInterface.ITelescopeV3.set_Connected(Boolean Value)
at SharpCap.MountProxy.ASCOM.TelescopeV3Proxy.set_Connected(Boolean value) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\TelescopeV3Proxy.cs:line 191
at SharpCap.MountProxy.ASCOM.MountWrapper.TryConnect() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 63
at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates(Int32 axis) in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 221
at SharpCap.MountProxy.ASCOM.MountWrapper.GetSlewRates() in C:\Documents\Source Code\SharpCap3.0\src\SharpCap.MountProxy.ASCOM\MountWrapper.cs:line 182
at SharpCap.ViewModels.MountViewModel.CreateRates()
at SharpCap.ViewModels.MountViewModel..ctor(Mount model)
Warning: 12:37:19.9382757 Thread:#1 SharpCap.Models.Application.ShowMessageBox(String message, String caption, MessageBoxButtons buttons, MessageBoxIcon icon, MessageBoxDefaultButton defButton) :: MessageBox: Error connecting to ASCOM Mount :
Connect failed, no port defined and no Celestron scope detected
Warning: 12:37:19.9392789 Thread:#1 SharpCap.Models.Application.ShowMessageBox(String message, String caption, MessageBoxButtons buttons, MessageBoxIcon icon, MessageBoxDefaultButton defButton) :: MessageBox: User Chose:OK
Info: 12:38:30.6093875 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started
Info: 12:38:30.6093875 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started
Info: 12:38:30.6143983 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started
Debug: 12:38:30.6204140 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)
at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)
at SharpCap.Models.Camera.PrepareToCapture()
at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)
Info: 12:38:30.6214176 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started
Info: 12:38:30.6214176 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended
Info: 12:38:30.6214176 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)
Info: 12:38:30.6224204 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started
Info: 12:38:39.8597475 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 3, SequenceCount = 1, SequenceInterval = 0
Debug: 12:38:39.8687694 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.RunCapture()
at SharpCap.Models.Camera.RunCaptureImpl()
at SharpCap.Models.Camera.RunCapture()
at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)
Info: 12:38:39.8697723 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started
Debug: 12:38:39.8707744 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started
Debug: 12:38:39.8707744 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended
Info: 12:38:39.8707744 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture
Debug: 12:38:39.8717784 Thread:Capture Write Thread#22 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started
Debug: 12:38:39.9490160 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:38:39.9490160 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended
Debug: 12:38:40.2457765 Thread:Capture Write Thread#22 SharpCap.Base.FileWriters.FileNameProvider.GetFilename(Boolean createDir) :: Generated capture filename 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_38_40\Capture_0001.fits' and created folder 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_38_40'
Debug: 12:38:40.5164935 Thread:#1 SharpCap.Models.Camera.StopDueToLimitReached(String stopReason) :: Stopping capture because capture frame limit reached.
Debug: 12:38:40.5987132 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.StopCapture()
at SharpCap.Models.Camera.StopCaptureImpl()
at SharpCap.Models.Camera.StopDueToLimitReached(String stopReason)
at SharpCap.Models.Camera.SharpCap.Models.ICamera.GetProgressInfo()
at SharpCap.UI.SharpCapForm.OnTimer()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
Info: 12:38:40.6007197 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started
Debug: 12:38:40.6017195 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started
Debug: 12:38:40.7992443 Thread:Capture Write Thread#22 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)
Debug: 12:38:40.7992443 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended
Info: 12:38:40.8002483 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture
Debug: 12:38:40.8002483 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started
Debug: 12:38:40.8012511 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended
Debug: 12:38:40.8012511 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started
Debug: 12:38:40.8634153 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended
Debug: 12:38:40.8644185 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Debug: 12:38:40.8654214 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent
Info: 12:38:40.8654214 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended
Info: 12:39:01.3661407 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started
Info: 12:39:01.3661407 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started
Info: 12:39:01.3741613 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started
Debug: 12:39:01.3741613 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)
at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)
at SharpCap.Models.Camera.PrepareToCapture()
at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)
Info: 12:39:01.3741613 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started
Info: 12:39:01.3741613 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended
Info: 12:39:01.3741613 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)
Info: 12:39:01.3741613 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started
Info: 12:39:08.6646193 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 5, SequenceCount = 1, SequenceInterval = 0
Debug: 12:39:08.6646193 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.RunCapture()
at SharpCap.Models.Camera.RunCaptureImpl()
at SharpCap.Models.Camera.RunCapture()
at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)
Info: 12:39:08.6646193 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started
Debug: 12:39:08.6646193 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started
Debug: 12:39:08.6656217 Thread:Capture Write Thread#21 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started
Debug: 12:39:08.6656217 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended
Info: 12:39:08.6656217 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture
Debug: 12:39:08.7398228 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:39:08.7408295 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended
Debug: 12:39:08.9283283 Thread:Capture Write Thread#21 SharpCap.Base.FileWriters.FileNameProvider.GetFilename(Boolean createDir) :: Generated capture filename 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_39_08\Capture_0001.fits' and created folder 'C:\Users\Hanco\Desktop\SharpCap Captures\2017-12-31\Capture\12_39_08'
Debug: 12:39:09.8297188 Thread:#1 SharpCap.Models.Camera.StopDueToLimitReached(String stopReason) :: Stopping capture because capture frame limit reached.
Debug: 12:39:09.9249723 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.StopCapture()
at SharpCap.Models.Camera.StopCaptureImpl()
at SharpCap.Models.Camera.StopDueToLimitReached(String stopReason)
at SharpCap.Models.Camera.SharpCap.Models.ICamera.GetProgressInfo()
at SharpCap.UI.SharpCapForm.OnTimer()
at System.RuntimeMethodHandle.InvokeMethod(Object target, Object[] arguments, Signature sig, Boolean constructor)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object obj, Object[] parameters, Object[] arguments)
at System.Delegate.DynamicInvokeImpl(Object[] args)
Info: 12:39:09.9249723 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started
Debug: 12:39:09.9249723 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started
Debug: 12:39:09.9951594 Thread:Capture Write Thread#21 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)
Debug: 12:39:09.9951594 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended
Info: 12:39:09.9951594 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture
Debug: 12:39:09.9951594 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started
Debug: 12:39:09.9961607 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended
Debug: 12:39:09.9961607 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started
Debug: 12:39:10.1204917 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended
Debug: 12:39:10.1224967 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Debug: 12:39:10.1224967 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent
Info: 12:39:10.1224967 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended
Info: 12:40:09.0972248 Thread:#1 SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e) :: Started
Info: 12:40:09.0972248 Thread:#1 SharpCap.Models.Camera.PrepareToCapture() :: Started
Info: 12:40:09.1041980 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Started
Debug: 12:40:09.1052428 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Prepare to capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.PrepareToCapture(IFileNameProvider fnp)
at SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider)
at SharpCap.Models.Camera.PrepareToCapture()
at SharpCap.UI.SharpCapForm.toolStripButtonStart_Click(Object sender, EventArgs e)
Info: 12:40:09.1052428 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Started
Info: 12:40:09.1062441 Thread:#1 SharpCap.Base.CaptureProviderBase`1.PrepareToCapture(IFileNameProvider fnp) :: Ended
Info: 12:40:09.1062441 Thread:#1 SharpCap.Models.Camera.PrepareToCapture(IFileNameProvider fileNameProvider) :: Ended (Success)
Info: 12:40:09.1062441 Thread:#1 SharpCap.UI.SharpCapForm.ShowCaptureLengthDialog() :: Started
Info: 12:40:17.8902085 Thread:#1 SharpCap.UI.SharpCapForm+<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e) :: About to run the capture : LimitType = FrameLimited, LimitValue = 3, SequenceCount = 1, SequenceInterval = 0
Debug: 12:40:17.8911830 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Run capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.RunCapture()
at SharpCap.Models.Camera.RunCaptureImpl()
at SharpCap.Models.Camera.RunCapture()
at SharpCap.UI.SharpCapForm.<>c__DisplayClass121_0.<ShowCaptureLengthDialog>b__0(Object sender, FormClosedEventArgs e)
Info: 12:40:17.8911830 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Started
Debug: 12:40:17.8911830 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Started
Debug: 12:40:17.8922210 Thread:Capture Write Thread#14 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Started
Debug: 12:40:17.8922210 Thread:#1 SharpCap.Base.BaseImageProvider.OnStartCapture(IColourSpace colourSpaceControl, Size sz) :: Ended
Info: 12:40:17.8922210 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StartCapture
Debug: 12:40:17.9653773 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Info: 12:40:17.9653773 Thread:#1 SharpCap.Base.CaptureProviderBase`1.RunCapture() :: Ended
Debug: 12:40:44.7436319 Thread:#1 SharpCap.UI.SharpCapForm.CommandToolStripItem_Click(Object sender, EventArgs e) :: Button Pressed S&top Capture
Debug: 12:40:44.8378410 Thread:#1 SharpCap.Base.Utilities.Logger.LogStackTrace(LogLevel level, String msg) :: Stopping capture on MultiCaptureProvider
at SharpCap.MultiCaptureProvider.StopCapture()
at SharpCap.Models.Camera.StopCaptureImpl()
at SharpCap.Models.Camera.StopCapture()
at SharpCap.ViewModels.SharpCapViewModel.<.ctor>b__4_3()
at SharpCap.UI.SharpCapForm.CommandToolStripItem_Click(Object sender, EventArgs e)
Info: 12:40:44.8378410 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Started
Debug: 12:40:44.8378410 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Started
Debug: 12:40:44.8388669 Thread:Capture Write Thread#14 SharpCap.Base.BaseImageProvider.CaptureWriteThreadProc() :: Ended (WriteFrames is false)
Debug: 12:40:44.8538833 Thread:#1 SharpCap.Base.BaseImageProvider.BeforeStopCapture() :: Ended
Info: 12:40:44.8538833 Thread:#1 SharpCap.MultiCaptureProvider.SendCaptureEvent(Object sender, CaptureEventArgs e) :: Capture Event : StopCapture
Debug: 12:40:44.8538833 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Started
Debug: 12:40:44.8538833 Thread:#1 SharpCap.Models.Application.OnStopCapture() :: Ended
Debug: 12:40:44.8538833 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Started
Debug: 12:40:44.9451276 Thread:#1 SharpCap.UI.SharpCapForm.OnStopCapture() :: Ended
Debug: 12:40:44.9461343 Thread:#1 SharpCap.Models.Camera.<ImplOnOnCaptureEvent>b__16_0() :: Status update after capture complete.
Debug: 12:40:44.9461343 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: StopCapture event sent
Info: 12:40:44.9461343 Thread:#1 SharpCap.Base.CaptureProviderBase`1.StopCapture() :: Ended

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Tue Jan 02, 2018 11:39 pm

Just playing with this some more, I am running v3.1 SharpCap. I can start it with the native driver doing 1s exposures, and preview will work. I can change exposure by 0.1s increments and it continues to preview until I get to 2.0s. At that point, preview stops and all subsequent frames are dropped, no matter how I change any parameters. Since the short exposures are downloading, I know the camera is working, it's a software problem during acquisition.

I am running on Windows 10. I have also tested with MDL, Firecapture, Astroart, Prism, and none of them will operate correctly. I have used different cables, both through a hub and direct connected.

Please tell me what else to try, or what more information I can provide.

User avatar
Support2@ZWO
Posts: 668
Joined: Thu Feb 09, 2017 4:58 am

Re: ASI071 pro hangs during image download

Post by Support2@ZWO » Wed Jan 03, 2018 4:02 am

I will help you with this issue.
thanks
chad
ZWO Driver Engineer
Location:lon=120.6 lat=31.3
SuZhou China

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Wed Jan 03, 2018 4:43 am

That would be great. Just tell me what you want to do first.

Peregrine
Posts: 27
Joined: Wed Sep 13, 2017 5:30 pm
Location: Scottsdale, AZ

Re: ASI071 pro hangs during image download

Post by Peregrine » Wed Jan 03, 2018 6:22 am

OK, Chad looked at it and said the problem is in the camera. He did a really
thorough job. Thank you Chad.

So, the camera I bought last July, the camera that's been replaced twice,
has to go back to China for repair. I'm hoping to get it back by February,
but who knows. Another backup camera is sounding like a good idea.

Evan
Posts: 5
Joined: Thu Mar 29, 2018 5:10 pm

Re: ASI071 pro hangs during image download

Post by Evan » Thu Mar 29, 2018 5:21 pm

Sam:

I am having a similar problem with my Asi071 running on in windows 10. After about 4 minutes of shots the usb signals a disconnect and the download hangs or i get a black empty image. This happens in all software i am using, sharpcap, sequence generator pro using the asi1 or new zwo selection, and in ZWO’s program. I am now attempting to use the camera on a mac.. thinking it could be a problem with my computer. My asi071 cool pro color is an upgrade from an asi 071 cool color.

Example, i set it up for 10 1 minute images and at the download of the 5th it disconnects the usb chimes a disconnect and it hangs.
Last edited by Evan on Thu Mar 29, 2018 5:26 pm, edited 2 times in total.

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