Search found 210 matches

by Katherine.Tsai
Fri Oct 11, 2019 1:22 am
Forum: Cameras
Topic: Broke the USB 2 port in my ASI1600mm PRO!
Replies: 4
Views: 51

Re: Broke the USB 2 port in my ASI1600mm PRO!

Hi Sir,
Thank you for your posting.:)
by Katherine.Tsai
Fri Oct 11, 2019 1:14 am
Forum: Cameras
Topic: settings for ZWO 1600 mc pro camera
Replies: 3
Views: 44

Re: settings for ZWO 1600 mc pro camera

Hi Sir,
When doing DSO, I recommend you use high dynamic and when doing short exposures like planet photography, low read noise is recommended.
by Katherine.Tsai
Thu Oct 10, 2019 1:01 pm
Forum: Cameras
Topic: Broke the USB 2 port in my ASI1600mm PRO!
Replies: 4
Views: 51

Re: Broke the USB 2 port in my ASI1600mm PRO!

Hi Sir, Thank you very much for the kind remind. If your camera has any problems please feel free to contact us, we will help you fix the problem.:) And we do not hope our customer disemable the camera by themselves since it has the risk to make second damage to the camera and the camera will be out...
by Katherine.Tsai
Thu Oct 10, 2019 12:42 pm
Forum: Cameras
Topic: Back focus question regarding ASI183
Replies: 1
Views: 74

Re: Back focus question regarding ASI183

Hi Steve, First you need to figure out the backfucus of your telescope, normally it is provided by the scope manufacture. Then you can arrange the adapter, we have an example of 55mm back focus here for your reference. https://astronomy-imaging-camera.com/tutorials/best-back-focus-length-solutions-5...
by Katherine.Tsai
Thu Oct 10, 2019 12:34 pm
Forum: Cameras
Topic: Halo around stars ZWO ASI071
Replies: 1
Views: 77

Re: Halo around stars ZWO ASI071

Hi Dom,
We will test it in our side.
by Katherine.Tsai
Thu Oct 10, 2019 11:34 am
Forum: Cameras
Topic: Noise blob cooler problem ASI294MC Pro [Solved]
Replies: 10
Views: 1006

Re: Noise blob cooler problem ASI294MC Pro [Solved]

My pleasure.:)
Thank you for your support.
by Katherine.Tsai
Thu Oct 10, 2019 10:40 am
Forum: Cameras
Topic: ZWO USB3 Camera Not Recognized by USB3 Port
Replies: 3
Views: 134

Re: ZWO USB3 Camera Not Recognized by USB3 Port

Hi Gary,
Thanks for your info, if there is any other questions please feel free to contact us.
by Katherine.Tsai
Thu Oct 10, 2019 10:37 am
Forum: Cameras
Topic: ASI 290MC and TS Optics B1060 Vario Finder scope
Replies: 3
Views: 83

Re: ASI 290MC and TS Optics B1060 Vario Finder scope

Hi Philippe, First I would like to apologize that I made a mistake, the back focus og 290MC is 12.5mm, not 7.5mm. https://astronomy-imaging-camera.com/product/asi-290mc-color You can see the mechanical drawing from product detail page. I saw the specification from the technical data and it says: Wor...
by Katherine.Tsai
Wed Oct 09, 2019 6:16 am
Forum: Cameras
Topic: Cooling causes ASI071MC pro to crash - desperate for help
Replies: 2
Views: 66

Re: Cooling causes ASI071MC pro to crash - desperate for help

Hi Sir,
I think we have talked via emails. Let us keep in touch with emails.
And I cannot open the link that you attached, could you send it to me again?
by Katherine.Tsai
Fri Sep 27, 2019 7:17 am
Forum: Accessories
Topic: EAF Max Step Incorrect
Replies: 7
Views: 224

Re: EAF Max Step Incorrect

Hi Patrick,
60000 can satsify most of the needs so we set it as 60000.