Search found 520 matches

by Support1@ZWO
Fri Mar 06, 2020 9:48 am
Forum: Feature Requests
Topic: Date Stamp Please
Replies: 1
Views: 5590

Re: Date Stamp Please

Thank you for the feedback!
by Support1@ZWO
Fri Mar 06, 2020 9:27 am
Forum: Cameras
Topic: Asi2600 usb connection
Replies: 6
Views: 6625

Re: Asi2600 usb connection

Please try it on another PC.
by Support1@ZWO
Fri Mar 06, 2020 7:11 am
Forum: Cameras
Topic: ZWO ASI533 MC Pro Back Spacing
Replies: 2
Views: 3875

Re: ZWO ASI533 MC Pro Back Spacing

You need to follow the back focus provided by the telescope manufacture, we provide 55mm back focus because it is suitable for most of the optics.
by Support1@ZWO
Thu Mar 05, 2020 8:31 am
Forum: Cameras
Topic: ASI2600MC Pro - IR Cut Filter?
Replies: 2
Views: 4165

Re: ASI2600MC Pro - IR Cut Filter?

Please refer to the new manual.
by Support1@ZWO
Thu Mar 05, 2020 8:30 am
Forum: Cameras
Topic: ASI 2600 Manual
Replies: 7
Views: 5077

Re: ASI 2600 Manual

Please refer to this manual.
by Support1@ZWO
Thu Mar 05, 2020 7:52 am
Forum: Accessories
Topic: ASI183GT LRGB Filter Placement
Replies: 2
Views: 4055

Re: ASI183GT LRGB Filter Placement

It does not matter how the filter is placed in the filter holder.
by Support1@ZWO
Thu Mar 05, 2020 7:26 am
Forum: Cameras
Topic: ASI2600MC Pro - IR Cut Filter?
Replies: 2
Views: 4165

Re: ASI2600MC Pro - IR Cut Filter?

ASI2600MC Pro is using IR cut protective glass. Sorry we put the wrong graph on the manual, we will correct it soon.
Thank you for the feedback!
by Support1@ZWO
Thu Mar 05, 2020 7:23 am
Forum: Cameras
Topic: Looking for ASI2600MC Pro Users – Some Processing Questions
Replies: 3
Views: 4040

Re: Looking for ASI2600MC Pro Users – Some Processing Questions

Both are needed.
For calibration, here is a simple illustration.
by Support1@ZWO
Thu Mar 05, 2020 7:20 am
Forum: Cameras
Topic: ASI 2600 Manual
Replies: 7
Views: 5077

Re: ASI 2600 Manual

We do not have MM version now.
Sorry, we made a mistake on the maunal , it is not the correct graph, we will edit it,
Thank you very much for the feedback!
by Support1@ZWO
Thu Mar 05, 2020 6:26 am
Forum: Cameras
Topic: ASI 1600mm pro offset
Replies: 3
Views: 4887

Re: ASI 1600mm pro offset

The offset is preset but it can be adjusted in ASCOM settings.