Search found 481 matches

by Katherine.Tsai
Wed Feb 26, 2020 10:03 am
Forum: Cameras
Topic: ZWO 1600GT Filter Wheel
Replies: 1
Views: 193

Re: ZWO 1600GT Filter Wheel

Please cover the lid and recalibrate the Filter Wheel.
by Katherine.Tsai
Wed Feb 26, 2020 10:02 am
Forum: Cameras
Topic: Strange artifact on 1600mm camera
Replies: 4
Views: 581

Re: Strange artifact on 1600mm camera

What artifact do you refer to?
by Katherine.Tsai
Wed Feb 26, 2020 10:00 am
Forum: Cameras
Topic: Issue with my ASI1600MM-PRO - image intensity drop
Replies: 20
Views: 2308

Re: Issue with my ASI1600MM-PRO - image intensity drop

I do not think the camera has the sensitive problem, please send us the fit image files and I will try to confirm them.
by Katherine.Tsai
Wed Feb 26, 2020 9:57 am
Forum: Accessories
Topic: Need To Attach Canon EOS Lens to OSC and Include a Filter
Replies: 1
Views: 164

Re: Need To Attach Canon EOS Lens to OSC and Include a Filter

The back focus of Canon EF lens is not 55mm, it should be 44mm, the thickness of EOS-EFW is just enough if you connect it with EFW.
by Katherine.Tsai
Wed Feb 26, 2020 9:21 am
Forum: Feature Requests
Topic: field rotator
Replies: 10
Views: 2794

Re: field rotator

ASI software does not support third party hardware.
by Katherine.Tsai
Tue Feb 25, 2020 8:04 am
Forum: Accessories
Topic: Focuser compatibility - BDS-SC 2" and ZWO EAF
Replies: 1
Views: 505

Re: Focuser compatibility - BDS-SC 2" and ZWO EAF

ZWO EAF focuser fit both of them.
by Katherine.Tsai
Tue Feb 25, 2020 7:59 am
Forum: Feature Requests
Topic: field rotator
Replies: 10
Views: 2794

Re: field rotator

Sorry it does not.
by Katherine.Tsai
Mon Feb 24, 2020 9:18 am
Forum: Cameras
Topic: ZWO071MCPro fan
Replies: 3
Views: 867

Re: ZWO071MCPro fan

Sorry for the details, we do not provide those.:(
by Katherine.Tsai
Mon Feb 24, 2020 9:16 am
Forum: Cameras
Topic: ASI 1600mm pro offset
Replies: 2
Views: 626

Re: ASI 1600mm pro offset

Could you kindly tell us where are this two posts?
by Katherine.Tsai
Fri Feb 21, 2020 8:57 am
Forum: Cameras
Topic: Asi1600 sensor defect
Replies: 4
Views: 1012

Re: Asi1600 sensor defect

Theoretically this should be calibtrated out.