Search found 520 matches

by Support1@ZWO
Thu Mar 19, 2020 2:01 am
Forum: Cameras
Topic: ASI183MC Pro
Replies: 9
Views: 6397

Re: ASI183MC Pro

Did you check all the single image files? Is there any abnormal in the sub?
by Support1@ZWO
Wed Mar 18, 2020 4:13 am
Forum: Accessories
Topic: ZWO filter tray
Replies: 1
Views: 2929

Re: ZWO filter tray

Hello,
Yes, we are considering this and plan to sell it separately but it still needs some time.
by Support1@ZWO
Tue Mar 17, 2020 10:31 am
Forum: Cameras
Topic: ASI183MC Pro
Replies: 9
Views: 6397

Re: ASI183MC Pro

I read a few of your images and I did not find the problem in the single frame. Does it always show after stacking and calibration?
by Support1@ZWO
Tue Mar 17, 2020 10:23 am
Forum: Accessories
Topic: 8 Position EFW won't fit 31mm Chroma Filters
Replies: 2
Views: 3915

Re: 8 Position EFW won't fit 31mm Chroma Filters

Hi Tom, Sorry for this, we know it may have some adjustment when you use different filters, and yet we do not have any perfect solutions for this, and we cannot be sure that ZWO EFW can compatible with all other brands of filters so I said that the ZWO EFW is compatible with ZWO filters. Sorry again...
by Support1@ZWO
Tue Mar 17, 2020 8:15 am
Forum: Cameras
Topic: white lines from below bright start
Replies: 1
Views: 2079

Re: white lines from below bright start

Hi Jim,
Do not worry, CMOS will not generate blooming.
Could you share with us the RAW image files?
I would like to have a further check on the image.
Thank you in advance!
by Support1@ZWO
Thu Mar 12, 2020 7:02 am
Forum: Cameras
Topic: ASI 120mm USB2.0 in Win10
Replies: 4
Views: 5957

Re: ASI 120mm USB2.0 in Win10

Sorry to tell you ASI120MM USB2.0 camera is a very old camera and it may encounter some unexpected problem when using with some computers.
by Support1@ZWO
Thu Mar 12, 2020 6:54 am
Forum: Cameras
Topic: ASI183MC Pro
Replies: 9
Views: 6397

Re: ASI183MC Pro

Sorry about the problem.
Does it show in every frame?
Could you send us the fit files via Dropbox or Google Drive link?
We would like to check it with a better look.
Thank you in advance!
by Support1@ZWO
Mon Mar 09, 2020 6:18 am
Forum: Cameras
Topic: Asi2600 usb connection
Replies: 6
Views: 6625

Re: Asi2600 usb connection

Thank you. Will wait for update.
by Support1@ZWO
Fri Mar 06, 2020 10:42 am
Forum: Accessories
Topic: EAF Backlash
Replies: 6
Views: 8218

Re: EAF Backlash

I think we have sloved this via email.