Search found 787 matches

by Support@ZWO
Thu Jul 16, 2020 9:44 am
Forum: Cameras
Topic: ASI 6200MC Pro - dark calibration issue
Replies: 7
Views: 338

Re: ASI 6200MC Pro - dark calibration issue

Hi Thomas,
We suspect the light and darks setting is different.
Could you test capturing images in ASIIMG?
by Support@ZWO
Thu Jul 16, 2020 9:41 am
Forum: Cameras
Topic: ASI2600 no exposures over 2 second
Replies: 2
Views: 110

Re: ASI2600 no exposures over 2 second

Hi Peter, thanks for your post, yes, ASI2600MC Pro needs 12V power supply to ensure its working.
by Support@ZWO
Thu Jul 16, 2020 9:37 am
Forum: Cameras
Topic: Condensation Advice
Replies: 4
Views: 162

Re: Condensation Advice

Does it only show when cooling is on?
Please redry the camera by following this guide.
https://astronomy-imaging-camera.com/ma ... iccant.pdf
by Support@ZWO
Tue Jul 14, 2020 9:19 am
Forum: Cameras
Topic: Problems connecting to ASI1600MM-C
Replies: 1
Views: 96

Re: Problems connecting to ASI1600MM-C

Please try connecting the camera directly to the PC, do not add any USB hub.
And do you have other computers? You may try this camera on other computers with different cables, I recommend you test it in ASIStudio.
by Support@ZWO
Tue Jul 14, 2020 9:12 am
Forum: Feature Requests
Topic: Larger tilt adjuster to allow EFW and access to screws
Replies: 1
Views: 131

Re: Larger tilt adjuster to allow EFW and access to screws

Hi Frank,
Thanks for your suggestion and I have conveyed your message to our devs.
by Support@ZWO
Tue Jul 14, 2020 8:55 am
Forum: Accessories
Topic: ASI1600MM + 2" EFW + M68 OAG < 55mm back focus possible?
Replies: 4
Views: 272

Re: ASI1600MM + 2" EFW + M68 OAG < 55mm back focus possible?

Hello, Thanks for the reply. 1600MMPro(17.5mm) The 1600MM has only 6mm of backfocus, and I believe it can connect directly to the EFW using the M42 to M54 adapter supplied with the EFW. Is that not correct? The 2" EFW has an M54 female thread on the camera side, yes? Cheers, Ross 1. Yes 2. Yes.
by Support@ZWO
Tue Jul 14, 2020 8:45 am
Forum: Accessories
Topic: EAF connections
Replies: 1
Views: 96

Re: EAF connections

Yes, it can.
by Support@ZWO
Tue Jul 14, 2020 8:43 am
Forum: Cameras
Topic: ASI 6200MC Pro - dark calibration issue
Replies: 7
Views: 338

Re: ASI 6200MC Pro - dark calibration issue

Please check the settings again, you can try test it with ASIStudio.
by Support@ZWO
Thu Jul 09, 2020 7:18 am
Forum: Feature Requests
Topic: ASIAIR - Add support for other focusers
Replies: 11
Views: 588

Re: ASIAIR - Add support for other focusers

Thank you for the info. :)