Search found 14 matches

by donstim
Fri Nov 08, 2019 11:21 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

You will have your answer if you read through the thread.
by donstim
Thu Nov 07, 2019 9:34 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

Hi Katherine,
Thank you for your message. I kind of figured that would be what I would have to do. I have already contacted the dealer I bought it from, and they said they would handle it.
Don
by donstim
Wed Nov 06, 2019 10:00 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

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2 more....
by donstim
Wed Nov 06, 2019 9:59 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

Hi Katherine, Here are screenshots from both SharpCap and ASICAP showing the problen. You can see as I described it in an earlier post, SharpCap says it is dropping frames, but ASICAP is showing that the camera is not even sending any frames. I have included multiple screenshots so you can see all t...
by donstim
Mon Nov 04, 2019 9:19 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

To add to the above, I did the following testing today inside a warm house: I put the camera in a small ice chest with an ice pack and turned on the cooler. Took a while, but it finally started dropping frame information. Took the camera out and let it warm up and it quickly resumed normal operation...
by donstim
Mon Nov 04, 2019 8:26 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

After 2 nights of the camera working fine, without using the cooler, I decided to test it with using the cooler. The issue came back within a short time. I took the camera in, put the desiccant tablets in the microwave and reinstalled them. No change. I then used a hair dryer to heat up the camera. ...
by donstim
Fri Nov 01, 2019 8:39 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

Hi Katherine, Thank you for your reply and your offer. After 2 nights of not working, the camera is now working fine again!! I assume it will only be worthwhile for you to remotely control my computer when the camera is not working properly. Since this is appears to be an intermittent issue, I don't...
by donstim
Thu Oct 31, 2019 10:39 pm
Forum: Cameras
Topic: Issue with my ASI1600MM-PRO - image intensity drop
Replies: 18
Views: 609

Re: Issue with my ASI1600MM-PRO - image intensity drop

Don't worry, you're not alone. They don't seem to responding to any posts in this sub-forum anymore. Is there an extended holiday in China or something?
by donstim
Tue Oct 29, 2019 7:33 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

Thank you for your help. I am back home, and the skies have been cooperative. I am afraid I have a camera that is dying and is now nearly dead. What used to be an intermittent problem has now become almost constant - where the camera seems unable to transfer images to the image capture software. As ...
by donstim
Wed Oct 16, 2019 2:58 pm
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 908

Re: ASI 294MC Pro dropped frames

Thank you Katherine for your reply. I agree that it seems to be a strange situation, but I have seen sporadic reports of similar issues when doing Google searches. I don't have ASICAP, but I will download it and try it when I get back. I am out of town for the next week, and we are having dreadful w...