Search found 276 matches

by Katherine.Tsai
Mon Nov 11, 2019 9:28 am
Forum: Accessories
Topic: EFWmini filter wheel
Replies: 1
Views: 10

Re: EFWmini filter wheel

Hi Adrew,
Maybe there is something woring with the sensor, you can try to clean the sensor of EFW.
by Katherine.Tsai
Mon Nov 11, 2019 9:20 am
Forum: Accessories
Topic: EAF having trouble in cold weather?
Replies: 2
Views: 35

Re: EAF having trouble in cold weather?

https://astronomy-imaging-camera.com/so ... Update.zip
Please try to upfate the fimware of the EAF.
by Katherine.Tsai
Fri Nov 08, 2019 2:11 am
Forum: Accessories
Topic: EAF William Optics Compatibility?
Replies: 11
Views: 216

Re: EAF William Optics Compatibility?

Sorry I do not have image for the ZS73.:(
by Katherine.Tsai
Fri Nov 08, 2019 1:28 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 459

Re: ASI 294MC Pro dropped frames

Happy to know that.:)
by Katherine.Tsai
Thu Nov 07, 2019 8:05 am
Forum: Accessories
Topic: EAF William Optics Compatibility?
Replies: 11
Views: 216

Re: EAF William Optics Compatibility?

Anytime.:)
by Katherine.Tsai
Thu Nov 07, 2019 8:03 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 459

Re: ASI 294MC Pro dropped frames

Hi Don, Sorry to tell you the camera need to be sent back for repair. If you buy it from a dealer, you can contact the dealer. If you buy it from ZWO website you can send it back to ZWO directly. And send an email to support@zwoptical.com and add a note: ZWO's Katherine checked, 294 dropped frames i...
by Katherine.Tsai
Thu Nov 07, 2019 7:57 am
Forum: Cameras
Topic: Grid pattern on ASI071MC Pro frames
Replies: 1
Views: 30

Re: Grid pattern on ASI071MC Pro frames

Hi Chris,
Please follow this guide ans redry the camera.
https://astronomy-imaging-camera.com/ma ... iccant.pdf
by Katherine.Tsai
Wed Nov 06, 2019 9:25 am
Forum: Cameras
Topic: Question about ASI1600MM PRO Dark Current
Replies: 2
Views: 89

Re: Question about ASI1600MM PRO Dark Current

This is the method that we measure the dark current of a camera. Here is as an example, 1. Capture a dark1 with 1s exopsure, gain 0 at -5C. 2. Capture a dark2 with 201s exopsure, gain 0 at -5C. 3. Calculate the Average ADU difference of this two image. Assume the dark1: Average ADU 639 dark2: Averag...
by Katherine.Tsai
Wed Nov 06, 2019 8:58 am
Forum: Cameras
Topic: Issue with my ASI1600MM-PRO - image intensity drop
Replies: 18
Views: 309

Re: Issue with my ASI1600MM-PRO - image intensity drop

Sorry for the late reply.
I have convey your message to the devs, could you upload two fit files to dropbox or Google Driver so we can have a further examination?
Thank you in advance!
by Katherine.Tsai
Wed Nov 06, 2019 8:50 am
Forum: Feature Requests
Topic: ASIair RPi4
Replies: 1
Views: 74

Re: ASIair RPi4

We are working on this.