Search found 852 matches

by Support@ZWO
Tue Sep 22, 2020 5:42 am
Forum: Feature Requests
Topic: Several ASIAIR pro feature requests
Replies: 2
Views: 42

Re: Several ASIAIR pro feature requests

Thank you for your feedback, we will convey all your feedback to our devs, and they will consider this.
by Support@ZWO
Tue Sep 22, 2020 3:59 am
Forum: Feature Requests
Topic: Adaptive optics device
Replies: 4
Views: 3195

Re: Adaptive optics device

Thanks for your feedback, we will consider this.
by Support@ZWO
Tue Sep 22, 2020 3:52 am
Forum: Accessories
Topic: Does EAF fits into the Moonlight Newtonian low profile focuser?
Replies: 1
Views: 21

Re: Does EAF fits into the Moonlight Newtonian low profile focuser?

Hi Andre,
Sorry we haven't test this focuser with our EAF.
by Support@ZWO
Tue Sep 22, 2020 3:37 am
Forum: Cameras
Topic: ZWOASI2600MC Gain settings
Replies: 1
Views: 40

Re: ZWOASI2600MC Gain settings

You can try use Unity gain. And you can get lower read out noise, high dynamic range in this setting.
by Support@ZWO
Tue Sep 22, 2020 3:21 am
Forum: Cameras
Topic: are drivers required with FireCapture?
Replies: 1
Views: 27

Re: are drivers required with FireCapture?

Yes, you need install the camera driver when using ASI cameras. Maybe you can contact to the support of FireCapture.
by Support@ZWO
Tue Sep 22, 2020 3:11 am
Forum: Cameras
Topic: ASI294 MC Pro Stopped cooling
Replies: 2
Views: 40

Re: ASI294 MC Pro Stopped cooling

Please test your camera in our own ASIStudio software, and update the latest camera driver from our website.
by Support@ZWO
Tue Sep 22, 2020 3:06 am
Forum: Cameras
Topic: No focus with fisheye lens 120MM camera
Replies: 1
Views: 34

Re: No focus with fisheye lens 120MM camera

Try to adjust the gain and exposure time, also you can use bin2 or bin3 to help you get focus.
by Support@ZWO
Fri Sep 18, 2020 2:43 am
Forum: Accessories
Topic: New ZWO narrowband filters Ha OIII SII parfocality.
Replies: 1
Views: 70

Re: New ZWO narrowband filters Ha OIII SII parfocality.

Hi,
Different filters have different light bands, and each light band requires readjust focus.
by Support@ZWO
Fri Sep 18, 2020 2:26 am
Forum: Cameras
Topic: you forgot to write that one should regularly grease the O rings in the manual
Replies: 1
Views: 65

Re: you forgot to write that one should regularly grease the O rings in the manual

Hi Benni,
Thank you very much for your feedback and suggestion!
by Support@ZWO
Fri Sep 18, 2020 2:22 am
Forum: Cameras
Topic: ASI 1600MM Pro failure
Replies: 5
Views: 231

Re: ASI 1600MM Pro failure

Hi Dan,
Sorry for the delay. Could you please tell us who did you contact with for the repair process? And did you send it directly to us or send it to the dealer?