Search found 498 matches

by chad
Tue Mar 19, 2019 2:07 am
Forum: Cameras
Topic: Cooling and temperature issues with my ASI071MC-PRO
Replies: 7
Views: 574

Re: Cooling and temperature issues with my ASI071MC-PRO

The ambient temperature in my home is around 23°C. I cannot get either my ASI071MC Pro or ASI1600MM-C to cool to -15C. I can get them to cool to about -13C and can't get it to go cooler at all. I'm using a 12v 5A power supply. Not sure how I can get to -15 or even -20. The cooling degree of the TEC...
by chad
Mon Mar 18, 2019 3:00 am
Forum: Cameras
Topic: SGPro camera sttings
Replies: 1
Views: 30

Re: SGPro camera sttings

Hi,
Can you show us where it is with the screenshot?
Usually, this value could be obtained by the software, there is no need to enter.
Thanks
Chad
by chad
Fri Mar 08, 2019 1:57 am
Forum: Cameras
Topic: ASI1600MM-C - Smudge and pattern
Replies: 4
Views: 159

Re: ASI1600MM-C - Smudge and pattern

Hi,
Please try to check whether there is dew. You can directly cooling and check visually without connecting the lens. You can also take a few uncooled images to see if there is a problem.
And, also do not forget to check the lens, sometimes lens dirty, also can have similar phenomenon.
Thanks
Chad
by chad
Thu Mar 07, 2019 3:40 am
Forum: Cameras
Topic: EGAIN not correct at first connect
Replies: 23
Views: 3272

Re: EGAIN not correct at first connect

Hi Bernd,
Sorry, It makes me break down ~
Everything is right except the upload, they upload the wrong version----
Thanks
Chad
by chad
Wed Mar 06, 2019 6:37 am
Forum: Cameras
Topic: EGAIN not correct at first connect
Replies: 23
Views: 3272

Re: EGAIN not correct at first connect

Sorry, does not work. I downloaded the file via the link that you just provided . The version reported is the same : 1.03.22 The results are the same. EGAIN is still incorrect. I am pretty sure that the installation file has not changed at all - the file size is identical. UPDATE : the files are id...
by chad
Mon Mar 04, 2019 1:19 am
Forum: Cameras
Topic: Drivers for the new ALPACA platform
Replies: 1
Views: 119

Re: Drivers for the new ALPACA platform

Hi Fivel,
Get it, we will check it.
Thanks
Chad
by chad
Mon Mar 04, 2019 1:19 am
Forum: Cameras
Topic: Fire capture 2.6 for Mac settings for asi1600mc-cooled
Replies: 7
Views: 177

Re: Fire capture 2.6 for Mac settings for asi1600mc-cooled

Hi Fivel,
For hub, of course you can use the hub.
But you still need to pay attention to the power supply and bandwidth. And if the hub is too many, or the line is too long, there may be a situation of unstable transmission.
Thanks
Chad
by chad
Mon Mar 04, 2019 1:04 am
Forum: Cameras
Topic: EGAIN not correct at first connect
Replies: 23
Views: 3272

Re: EGAIN not correct at first connect

HI Pierre,
Please install the latest version v1.0.3.22 of ASCOM which we released at 27/2/2019.
Thanks
Chad
by chad
Fri Mar 01, 2019 1:18 am
Forum: Cameras
Topic: Fire capture 2.6 for Mac settings for asi1600mc-cooled
Replies: 7
Views: 177

Re: Fire capture 2.6 for Mac settings for asi1600mc-cooled

Hi Fivel,
In our SDK, we use the method of averaging nearest neighbors. And we also provide raw data, so you can choose the debayer method you want。
Thanks
Chad
by chad
Fri Mar 01, 2019 1:11 am
Forum: Cameras
Topic: asi1600mc-c can the FPGA code be upgraded via a Mac
Replies: 3
Views: 110

Re: asi1600mc-c can the FPGA code be upgraded via a Mac

Hi Fivel,
Now our tools only support running under Windows.
you can get it from our website // support // software // For developers // Firmware Upgrade Tool.
Thanks
Chad