Hello, I apologize if it's off-topic but the support is not replying to mails and I called the number on the ZWO website but there is no support in english.
So, my issue: I've ordered a ASI294 mono bundle with the filterwheel and paid with paypal. The issue is that I haven't received any confirmation mail that my oder has been received. Paypal sent the money already. Is this normal?
Does it take a few days to process the order before it gets shipped?
I've ordered from Germany if it is relevant.
Again, apologies if the question is not relevant to the forum.
Have a nice day!