On January 10, 2021 I purchased a ZWO183 PRO Cooled color camera, From OPTCORP.
The weather here has been cloudy and cold here.
On January 19th after having the camera for 39 days. I tried to take some more darks at different exposures with my camera and my AIRPRO.
The AIRPRO reported the current sensor temperature as 0 C. My house is at 21 C. The camera has been inside all the time.
I set the program to -10 C and the program reported the temperature as 0 C, Cooler on and power soon rose to 100%. The fan was running. I took 5 - 5 second Darks. The FITS Header reported the sensor temperature as 0 C. The camera felt warm.
I then tried the same test in ASIImg on my laptop. I received the same results. I am using an Apple computer, so I know it is not drivers.
OPTCORP will not exchange the camera but said to contact you for help. They said it would take 6 – 8 months for them to provide warranty service.
Can you help me,