ASIAIR Pro Not Working

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Stuart0322
Posts: 5
Joined: Fri Apr 05, 2019 3:09 pm

ASIAIR Pro Not Working

Post by Stuart0322 » Sat May 16, 2020 4:35 pm

I got a Device Changed error message last evening on my first time using the Pro. Had been using Version 1 with no issues. Had a few issues getting the mount set to EQ MOD and the ASI294MC camera & ASI120mm mini guide camera recognized and working but I was able to start guiding and imaging. After about 30 minutes i went to check on the progress and it had stop taking photos during the middle of the 8th 3 minute sub and displayed the Device Changed message. At that point the mount would not respond and the ASI294MC camera was no longer recognized.

Well I tried to do some tests to see what was wrong with my ASIAIR Pro setup. Unfortunately it now will not recognize either of my two ASI cameras and it also will no longer recognize my EQ6-R mount. This all worked great in the original version ASIAIR. Trying go get my original one back.

The camera when connected to my USB on my PC using the same cable was recognized and Astro Photography Software could see it and could turn on the cooling fan. So it appears to be the ASIAIR Pro USB Port or the software that is failing.

Any ideas on what might be wrong?

Stuart0322
Posts: 5
Joined: Fri Apr 05, 2019 3:09 pm

Re: ASIAIR Pro Not Working

Post by Stuart0322 » Sat May 16, 2020 11:58 pm

I fixed the issue, I had the mount & guide camera in the wrong USB ports.

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ASIAIR@ZWO
Posts: 536
Joined: Tue May 29, 2018 3:29 am

Re: ASIAIR Pro Not Working

Post by ASIAIR@ZWO » Mon Jun 29, 2020 10:50 am

Stuart0322 wrote:
Sat May 16, 2020 11:58 pm
I fixed the issue, I had the mount & guide camera in the wrong USB ports.
Glad you figured it out.
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