ASIAIR Facebook user group

Astrophotography has never been easier

Moderators: Sam, Tech@ZWO, ASIAIR@ZWO

billx
Posts: 17
Joined: Fri Sep 20, 2019 6:29 pm

Re: ASIAIR Facebook user group

Post by billx » Sat Feb 08, 2020 7:28 pm

I agree.

Why did they close us out of the FB site?

We can't post, so we can do no harm.

Now how can we get the latest info?

Seems like a big mistake.

galactique
Posts: 28
Joined: Wed Sep 11, 2019 8:19 am

Re: ASIAIR Facebook user group

Post by galactique » Sat Feb 08, 2020 7:44 pm

My hypothesis is that a Well Meaning Moderator locked-out everyone except themselves because they are hyper-sensitive to the "bad news, it does not work" posts concerning ASIAIR.

I hope I am wrong because I have an ASIAIR and I need information.

Let us hope that a ZWO Support person will read here and action the issue. Please.

Grrr

W7AY
Posts: 224
Joined: Fri Jan 25, 2019 3:38 am
Location: Portland, Oregon, USA

Re: ASIAIR Facebook user group

Post by W7AY » Sat Feb 08, 2020 8:20 pm

Lets not rush to any hasty conclusion yet -- we don't know what caused the lockout.

I have sent an email to Mr. Wen. We'll see if anything results from it.

Sam is probably up to his eyeballs with the logistics of bringing the company back to work, so Forums may be quite low priority right now.

In the meantime, the guys and gals on the software, firmware and QA side of the ASIAIR product seem to be as busy as ever -- two TestFlight v1.4.1 betas have appeared in the last couple of days. Unless you are waiting for new ASIAIR hardware or new ZWO cameras, I think their telecommuting scheme is working quite well; they do not have to physically be at the company to develop and test new software/firmware -- skies are the same everywhere :-).

No new beta in the past 24 hours, so perhaps it is stabilizing and getting ready for prime time :-).

BTW, if you are a RainbowAstro mount user, I did find and reported to ZWO a small guide rate anomaly. There is a small guide rate error if you choose 0x25x and 0.75x. The other rates are fine. RainbowAstro rounds the guide rate to one significant digit, and the ASIAIR rounds to two significant digits. This should not be a problem with something like the iOptron mounts, which also round to two significant digits.

Clear skies,
Chen

W7AY
Posts: 224
Joined: Fri Jan 25, 2019 3:38 am
Location: Portland, Oregon, USA

Re: ASIAIR Facebook user group

Post by W7AY » Sat Feb 08, 2020 9:18 pm

Ah, the lockout may be the result of Facebook's policy after all, and might have nothing to do with ZWO or the moderators.

I just checked; William Optics, StellarMate and RainbowAstro all have home directories at Facebook, e.g., www.facebook.com/RainbowAstro/.

The ASIAIR Facebook postings belong instead to the Facebook groups, e.g., www.facebook.com/groups/ASIAIR.

Or for some reason, the ASIAIR Facebook group is no longer a Public group?

Clear skies,
Chen

galactique
Posts: 28
Joined: Wed Sep 11, 2019 8:19 am

Re: ASIAIR Facebook user group

Post by galactique » Tue Feb 11, 2020 10:10 am

The FB forum has reappeared.

propus
Posts: 36
Joined: Sun Aug 12, 2018 1:15 pm

Re: ASIAIR Facebook user group: poll

Post by propus » Wed Feb 19, 2020 3:31 pm

Since I can't respond to your poll on FB,
Put me down for iOptron CEM60
and occasionally Skywatcher AZ-EQ5
I will be using the pro on the iOptron when it arrives, and keeping the original for my Skywatcher

galactique
Posts: 28
Joined: Wed Sep 11, 2019 8:19 am

Re: ASIAIR Facebook user group

Post by galactique » Wed Feb 19, 2020 6:03 pm

Good idea Propus.

I use

Sky-Watcher Esprit 100
Sky Watcher EQ6 R Pro EQMOD, no hand controller
ZWO ASI 294MC-PRO USB 3.0 Cooled Colour Camera
ZWO ASI 120MM Mini USB 2.0 Mono Camera
ZWO OAG
ZWO Filter draw
ZWO ASIAIR Mk 1 , no s/ware upgrade


Sky Watcher Star Adventurer, Nikon D750

Sky-Watcher AZ GTi WiFi Alt-Az Astronomy Mount, WO RedCat, ASI 294 or Nikon D750

User avatar
ASIAIR@ZWO
Posts: 487
Joined: Tue May 29, 2018 3:29 am

Re: ASIAIR Facebook user group

Post by ASIAIR@ZWO » Thu Feb 20, 2020 10:11 am

Hello guys, please add me a friend request on FB,
https://www.facebook.com/zwoji
I will push the process on.
ZWO | ASIAIR Support
Location:lon=120.6 lat=31.3
Suzhou China

galactique
Posts: 28
Joined: Wed Sep 11, 2019 8:19 am

Re: ASIAIR Facebook user group

Post by galactique » Thu Mar 05, 2020 3:27 pm

The Facebook forum just locked me out again.

ETA Now it lets me in again.

User avatar
ASIAIR@ZWO
Posts: 487
Joined: Tue May 29, 2018 3:29 am

Re: ASIAIR Facebook user group

Post by ASIAIR@ZWO » Fri Mar 06, 2020 6:21 am

galactique wrote:
Thu Mar 05, 2020 3:27 pm
The Facebook forum just locked me out again.

ETA Now it lets me in again.
Sorry about this, please contact me on FB if you have any questions.
ZWO | ASIAIR Support
Location:lon=120.6 lat=31.3
Suzhou China

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