Ioptron ZEQ26 goto not working after 5.05 FW update

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astronomos
Posts: 9
Joined: Thu Apr 16, 2020 7:24 am

Ioptron ZEQ26 goto not working after 5.05 FW update

Post by astronomos » Sun Apr 19, 2020 11:30 pm

Hello Technical support team.


I really love your products, I now have 3 ASIair, with 4 ZWO cameras, wheel, filters and focuser, you can say I am ZWO all over, :)

I am using a Ioptron ZEQ25 mount connected to ASIair and it has been working great for the last three months.

two night ago, I did the firmware update to 5.05 and the app to 1.43. my issue is that the goto capability with in ASIair stopped working.

the ASIair, can see the mount and configured correctly with the time and date and can synch. i can even control the mount manually and slew in all 4 directions.

however, when I choose an object and goto it, the mount will not move at all. it does not give me any errors, it just shows the window like its slewing but the mount does not move.

if you have any suggestions on what i can try, or if your software team can test with the ioptron ZEQ25. I hope its something simple that i am doing wrong,

I really liked my set up all was automated but now, i cannot use it as i rely on the goto functionality 100% :(

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ASIAIR@ZWO
Posts: 613
Joined: Tue May 29, 2018 3:29 am

Re: Ioptron ZEQ26 goto not working after 5.05 FW update

Post by ASIAIR@ZWO » Wed May 06, 2020 11:41 am

astronomos wrote:
Sun Apr 19, 2020 11:30 pm
Hello Technical support team.


I really love your products, I now have 3 ASIair, with 4 ZWO cameras, wheel, filters and focuser, you can say I am ZWO all over, :)

I am using a Ioptron ZEQ25 mount connected to ASIair and it has been working great for the last three months.

two night ago, I did the firmware update to 5.05 and the app to 1.43. my issue is that the goto capability with in ASIair stopped working.

the ASIair, can see the mount and configured correctly with the time and date and can synch. i can even control the mount manually and slew in all 4 directions.

however, when I choose an object and goto it, the mount will not move at all. it does not give me any errors, it just shows the window like its slewing but the mount does not move.

if you have any suggestions on what i can try, or if your software team can test with the ioptron ZEQ25. I hope its something simple that i am doing wrong,

I really liked my set up all was automated but now, i cannot use it as i rely on the goto functionality 100% :(
It's a bug that was confirmed, in v1.4.4 was fixed, next week will be released, then you can try again.
ZWO | ASIAIR Support
Location:lon=120.6 lat=31.3
Suzhou China

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