impossible to elaborate files .avi with registax6 and other issues on ASICAP

questions or suggestion about ASICAP software

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leomagicabula
Posts: 2
Joined: Wed Nov 28, 2018 8:56 am

impossible to elaborate files .avi with registax6 and other issues on ASICAP

Post by leomagicabula » Wed Nov 28, 2018 9:24 am

Hi,
i got this issue from the very beginnig: i run ASICAP on my Mac, make some vids .avi on raw mode on and off, than i elaborate everything on my desktop where i got win 10 updated.
From the last update ASICAP freeze for 5-10 seconds about every 1 or 2 mins, it's quite annoying but i can work with it.
Sometimes registax6 doesn't open the .avi (generated by ASICAP) file saying "the file doesn't exist" when actually i can open it and watch it on VLC; so i first run the files on PIPP and create a new file.avi but then registax open it but nothing appear on my monitor, just registax showing nothing.
I assumed all my problems came from some strange .avi format your program use, am I right?

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walkfaraway
Posts: 37
Joined: Tue May 09, 2017 5:52 am
Location: lon=120.6 lat=31.3

Re: impossible to elaborate files .avi with registax6 and other issues on ASICAP

Post by walkfaraway » Mon Dec 03, 2018 3:58 am

Hi leomagicabula, I'm sorry to trouble you with these questions. Could you tell us your Mac OS, ASICAP version and your camera? We will try our best to reproduce this problem and solve it.Thank you.
Mouling Song
ZWO Software Engineer
Location:lon=120.6 lat=31.3
SuZhou China

leomagicabula
Posts: 2
Joined: Wed Nov 28, 2018 8:56 am

Re: impossible to elaborate files .avi with registax6 and other issues on ASICAP

Post by leomagicabula » Mon Dec 03, 2018 10:25 am

macOS Mojave version: 10.14.1
ASICAP_v1.5
Camera: ASI224mc
On my desktop PC everything is updated to the last version available.

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walkfaraway
Posts: 37
Joined: Tue May 09, 2017 5:52 am
Location: lon=120.6 lat=31.3

Re: impossible to elaborate files .avi with registax6 and other issues on ASICAP

Post by walkfaraway » Thu Dec 06, 2018 7:23 am

leomagicabula wrote:
Mon Dec 03, 2018 10:25 am
macOS Mojave version: 10.14.1
ASICAP_v1.5
Camera: ASI224mc
On my desktop PC everything is updated to the last version available.
Thanks, we are trying to solve the problem. We'll send message to you if there is progress.
Mouling Song
ZWO Software Engineer
Location:lon=120.6 lat=31.3
SuZhou China

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