ASI 1600MM C vertical lines visible in frames

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ASI 1600MM C vertical lines visible in frames

Postby kuldipvora » Fri Oct 27, 2017 3:41 pm

I have recently purchased zwo asi 1600mm c and today i had the first test run and to my surprise all my subs are showing vertical banding ...
please help me

i firstly connected camera through extender but now i tried without it ... directly attaching it to laptop
i have i7, 12 gb ram .

please help me find a solution please
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Screenshot - 10_27_2017 , 6_30_55 PM(APT1).png
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Re: ASI 1600MM C vertical lines visible in frames

Postby Aburg » Sat Oct 28, 2017 3:11 pm

Hi, I'm having the same problem. about 50% of my subs are OK but the other 50% range from having a few vertical lines to looking exactly like your screenshot.

I have tried many of the suggestions I've seen online like turning off wifi and bluetooth and adjusting the USB slider in the camera's ascom driver control panel but all to no avail.

I've seen someone online (https://www.cloudynights.com/topic/5872 ... ew-frames/) who was having the same sort of issue. A ZWO employee told them that the camera was faulty (something about soldering I think?) and needed to be returned for replacement.

Alan

1600-4.jpg
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Re: ASI 1600MM C vertical lines visible in frames

Postby Sam » Mon Oct 30, 2017 1:38 pm

this is a bug with our FPGA bug
we are trying to push a new version of FPGA code
just wait
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Re: ASI 1600MM C vertical lines visible in frames

Postby prmckinney » Wed Nov 15, 2017 4:03 pm

Sam, any update on the FPGA update? I'm seeing the same issue on about a 1/3 of my 300s narrowband images.

Thanks,
Patrick
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Re: ASI 1600MM C vertical lines visible in frames

Postby juliangeorgeshaw » Sat Nov 18, 2017 11:03 pm

I have the same problem with my brand new [but un-professional :( ] 1600MC Cool...
Almost all my subs have this vertical banding.
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Re: ASI 1600MM C vertical lines visible in frames

Postby Sam » Tue Nov 21, 2017 1:58 pm

please install teamviewer and connect the camera
then PM me your account and pass
we will visit and upgrade the FPGA code for your camera
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Re: ASI 1600MM C vertical lines visible in frames

Postby juliangeorgeshaw » Wed Nov 22, 2017 4:12 am

Chad from ZWO updated my firmware in a Teamviewer session. I tried it tonight and now the camera works perfectly.
Thank you :D !
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Re: ASI 1600MM C vertical lines visible in frames

Postby Sam » Wed Nov 22, 2017 7:55 am

juliangeorgeshaw wrote:Chad from ZWO updated my firmware in a Teamviewer session. I tried it tonight and now the camera works perfectly.
Thank you :D !


that's great
just tell us if you have such problem
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Re: ASI 1600MM C vertical lines visible in frames

Postby vinator » Sun Dec 10, 2017 5:52 am

I observed the same issue with vertical bands in some of the images today. When I stopped and restarted imaging session, it went away. I was lucky to be awake to see this happen. How do I get this fixed?
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Re: ASI 1600MM C vertical lines visible in frames

Postby Sam » Tue Dec 12, 2017 10:42 am

vinator wrote:I observed the same issue with vertical bands in some of the images today. When I stopped and restarted imaging session, it went away. I was lucky to be awake to see this happen. How do I get this fixed?


please contact us through email and we will upgrade the FPGA code for you
sam.wen(at)zwoptical.com
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