stripes

ASI's Range of Specialised CMOS camera's

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redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

stripes

Post by redman21 » Mon May 18, 2020 12:02 pm

Hello, I have a problem with this camera, it has always worked perfectly and a few days ago this strip began to appear on the left side of the image. Does anyone know what it is? I would appreciate any help, thank you very much

Image

Moson
Posts: 205
Joined: Wed Apr 01, 2020 8:28 am

Re: stripes

Post by Moson » Tue May 19, 2020 6:39 am

Could you please tell me which camera did you use? Please tell me more details like software, driver, and so on.

redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

Re: stripes

Post by redman21 » Tue May 19, 2020 7:07 am

the camera is an ASI 1600 mC pro the software has used SGP Stellar matt APT the camera is powered by a 220 / 12v 5A power supply
UNIT GAIN

redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

Re: stripes

Post by redman21 » Tue May 19, 2020 7:12 am

the strange thing is that it worked well until a couple of months ago ,some time ago I had problems using the drivers with ascom I did not download the images sometimes and with the ZWO I downloaded black images in case it helps, thank you very much for your help

Moson
Posts: 205
Joined: Wed Apr 01, 2020 8:28 am

Re: stripes

Post by Moson » Tue May 19, 2020 9:41 am

Could you share us the fit file via Dropbox or Google Driver to show the strips you mentioned? So we can get a better look at this.
Or you could test again in our ASIStudio software.

redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

Re: stripes

Post by redman21 » Tue May 19, 2020 3:11 pm

https://www.dropbox.com/s/vvzltdf2zun0g ... .xisf?dl=0
https://www.dropbox.com/s/fdc8odwnikrsb ... .xisf?dl=0
https://www.dropbox.com/s/u9csswsjzkubj ... .xisf?dl=0

Thank you for your attention. I have attached the links to three raw shots, one with daylight, another with darkness and a dark
regards

Moson
Posts: 205
Joined: Wed Apr 01, 2020 8:28 am

Re: stripes

Post by Moson » Wed May 20, 2020 3:50 am

You could send an e-mail to support@zwoptical.com.

redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

Re: stripes

Post by redman21 » Wed May 20, 2020 6:03 am

I have already done so, they have indicated that it must be repaired, where can I send it? :cry:

redman21
Posts: 6
Joined: Wed Nov 04, 2015 3:39 pm

Re: stripes

Post by redman21 » Wed May 20, 2020 9:16 am

may be a Firmware problem

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