ASI533MC pro that won't cool

ASI's Range of Specialised CMOS camera's

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fourfives
Posts: 3
Joined: Mon Feb 24, 2020 7:07 pm

ASI533MC pro that won't cool

Post by fourfives » Tue Feb 25, 2020 1:50 pm

I have a approx 10 day old ASI533MC pro that will not cool any longer.  I used it on 2 imaging sessions and the camera cooler worked just fine however now it will not cool at all and actually heats up when the cooler is running.  The fans run.  The red led light is on.  I've tried both Sharpcap and ASICAP to control the camera. Anything else I can try or is the unit just a 'get it replaced'.

Support1@ZWO
Posts: 520
Joined: Fri Dec 07, 2018 10:24 am

Re: ASI533MC pro that won't cool

Post by Support1@ZWO » Wed Feb 26, 2020 10:05 am

Could you show us the temperature curve and give us more details about it?
You can try reconnect the TEC cable with this guide.

fourfives
Posts: 3
Joined: Mon Feb 24, 2020 7:07 pm

Re: ASI533MC pro that won't cool

Post by fourfives » Wed Feb 26, 2020 2:13 pm

Where can I access/see this guide?

Support1@ZWO
Posts: 520
Joined: Fri Dec 07, 2018 10:24 am

Re: ASI533MC pro that won't cool

Post by Support1@ZWO » Thu Feb 27, 2020 1:54 am

Please see the attachment.
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ZWO How to reconnect the TEC.pdf
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fourfives
Posts: 3
Joined: Mon Feb 24, 2020 7:07 pm

Re: ASI533MC pro that won't cool

Post by fourfives » Thu Feb 27, 2020 3:19 am

unfortunately this didn't work - will be RMA'ing via the reseller.

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