ASI1600MM_C without in/output usb2

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lewis
Posts: 4
Joined: Sat Apr 01, 2017 8:10 am

ASI1600MM_C without in/output usb2

Post by lewis » Wed Oct 16, 2019 4:55 pm

Hi,
The camera is working since 1 year and now I have suddenly no input/output with the usb2.
I have installed the latest native driver 3.0.0.6. and ASCOM 6.3. Power is ok.
The ASI290mini and the ASI120MM are ok, checked with asicap
Thanks for any help
Ed
BTW: The EFWmini shows the same effect and doesnt work if connected to the usb2 port of the camera. With a direct connection the EFW runs.

Support1@ZWO
Posts: 520
Joined: Fri Dec 07, 2018 10:24 am

Re: ASI1600MM_C without in/output usb2

Post by Support1@ZWO » Thu Oct 17, 2019 3:33 am

Can you see "Generic USB Hub" appear in device manager when you plug in ASI1600MM-cool?
If it does not show, I think there is something wrong the hub and need to be sent back for repair.
Attachments
hub.png

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