ASI 071MC-Pro Dew Problem

ASI's Range of Specialised CMOS camera's

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jwaters125
Posts: 33
Joined: Sat Mar 31, 2018 11:13 pm

ASI 071MC-Pro Dew Problem

Post by jwaters125 » Sun Jan 12, 2020 8:03 pm

I am considering getting the 071MC Pro but am concerned with posted dew problems. What has ZWO done to reduce these problems? Some posts indicate the problem is with the metal heater plate in the sensor chamber. Others say both the gasket and heater plate are poorly designed.

Support1@ZWO
Posts: 520
Joined: Fri Dec 07, 2018 10:24 am

Re: ASI 071MC-Pro Dew Problem

Post by Support1@ZWO » Wed Feb 05, 2020 6:44 am

jwaters125 wrote:
Sun Jan 12, 2020 8:03 pm
I am considering getting the 071MC Pro but am concerned with posted dew problems. What has ZWO done to reduce these problems? Some posts indicate the problem is with the metal heater plate in the sensor chamber. Others say both the gasket and heater plate are poorly designed.
We have made modifications for the cooler and no need to worry about the dew problem, if the ASI071 on your hand getting dew, please contact us and redry the camera by instructions, if redry does not help, you can send the camera back for modification.

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