Search found 328 matches

by Katherine.Tsai
Tue Nov 12, 2019 9:02 am
Forum: Accessories
Topic: EAF firmware version 3.1.8 broken?
Replies: 3
Views: 436

Re: EAF firmware version 3.1.8 broken?

It is normal, some EAF takes time to erase firmware. You can download the latest firmware update tool and try again.
by Katherine.Tsai
Tue Nov 12, 2019 7:51 am
Forum: Cameras
Topic: ZWO ASI1600mm pro dew on sensor.
Replies: 3
Views: 457

Re: ZWO ASI1600mm pro dew on sensor.

You can follow this guide and redry your camera.
https://astronomy-imaging-camera.com/ma ... iccant.pdf

I recommed you not cooling the camera too deep because the effect of cooling is margianlly when you set deeper cooling temperature.
by Katherine.Tsai
Mon Nov 11, 2019 9:28 am
Forum: Accessories
Topic: EFWmini filter wheel
Replies: 1
Views: 219

Re: EFWmini filter wheel

Hi Adrew,
Maybe there is something woring with the sensor, you can try to clean the sensor of EFW.
by Katherine.Tsai
Mon Nov 11, 2019 9:20 am
Forum: Accessories
Topic: EAF having trouble in cold weather?
Replies: 4
Views: 435

Re: EAF having trouble in cold weather?

https://astronomy-imaging-camera.com/so ... Update.zip
Please try to upfate the fimware of the EAF.
by Katherine.Tsai
Fri Nov 08, 2019 2:11 am
Forum: Accessories
Topic: EAF William Optics Compatibility?
Replies: 15
Views: 1330

Re: EAF William Optics Compatibility?

Sorry I do not have image for the ZS73.:(
by Katherine.Tsai
Fri Nov 08, 2019 1:28 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 1619

Re: ASI 294MC Pro dropped frames

Happy to know that.:)
by Katherine.Tsai
Thu Nov 07, 2019 8:05 am
Forum: Accessories
Topic: EAF William Optics Compatibility?
Replies: 15
Views: 1330

Re: EAF William Optics Compatibility?

Anytime.:)
by Katherine.Tsai
Thu Nov 07, 2019 8:03 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 1619

Re: ASI 294MC Pro dropped frames

Hi Don, Sorry to tell you the camera need to be sent back for repair. If you buy it from a dealer, you can contact the dealer. If you buy it from ZWO website you can send it back to ZWO directly. And send an email to support@zwoptical.com and add a note: ZWO's Katherine checked, 294 dropped frames i...
by Katherine.Tsai
Thu Nov 07, 2019 7:57 am
Forum: Cameras
Topic: Grid pattern on ASI071MC Pro frames
Replies: 1
Views: 216

Re: Grid pattern on ASI071MC Pro frames

Hi Chris,
Please follow this guide ans redry the camera.
https://astronomy-imaging-camera.com/ma ... iccant.pdf
by Katherine.Tsai
Wed Nov 06, 2019 9:25 am
Forum: Cameras
Topic: Question about ASI1600MM PRO Dark Current
Replies: 2
Views: 505

Re: Question about ASI1600MM PRO Dark Current

This is the method that we measure the dark current of a camera. Here is as an example, 1. Capture a dark1 with 1s exopsure, gain 0 at -5C. 2. Capture a dark2 with 201s exopsure, gain 0 at -5C. 3. Calculate the Average ADU difference of this two image. Assume the dark1: Average ADU 639 dark2: Averag...