Search found 519 matches

by Katherine.Tsai
Fri Aug 16, 2019 8:49 am
Forum: Cameras
Topic: ASI120MC Flickering Display Firecapture or ASICAP
Replies: 3
Views: 612

Re: ASI120MC Flickering Display Firecapture or ASICAP

Hi Dave,
Sorry about that.
ASI120MC is an very old camera and it may have some problem when it works with new computers that we cannot expected.
We recommend you use USB 3.0 cameras.
by Katherine.Tsai
Fri Aug 16, 2019 8:45 am
Forum: Cameras
Topic: ASI294MC sensor orientation
Replies: 1
Views: 457

Re: ASI294MC sensor orientation

There is no difference bewteen this two side.
by Katherine.Tsai
Fri Aug 16, 2019 8:44 am
Forum: Cameras
Topic: ASI294 electric filter wheel work with Nebulosity (Mac)
Replies: 1
Views: 366

Re: ASI294 electric filter wheel work with Nebulosity (Mac)

Hi Sir,
Does the EFW recognized by the PC?
Can you hear the sound when you plug in the EFW into PC?
by Katherine.Tsai
Fri Aug 09, 2019 6:22 am
Forum: Cameras
Topic: Faint cross around stars brighter than 5 mag
Replies: 6
Views: 822

Re: Faint cross around stars brighter than 5 mag

Could you tell us what other cameras do you use?
by Katherine.Tsai
Fri Aug 09, 2019 6:18 am
Forum: Cameras
Topic: Which colour camera to go with edge Hd 800
Replies: 3
Views: 583

Re: Which colour camera to go with edge Hd 800

Hope you can enjoy the new camera.:)
by Katherine.Tsai
Thu Aug 08, 2019 9:10 am
Forum: Cameras
Topic: Faint cross around stars brighter than 5 mag
Replies: 6
Views: 822

Re: Faint cross around stars brighter than 5 mag

Hi Sir,
It is normal to see this.
by Katherine.Tsai
Thu Aug 08, 2019 9:05 am
Forum: Cameras
Topic: ASI120MC Flickering Display Firecapture or ASICAP
Replies: 3
Views: 612

Re: ASI120MC Flickering Display Firecapture or ASICAP

Hi Dave,
ASI120MC is a very old camera and it may have some problems when it is used with some computers,
We recommend you change a PC.
by Katherine.Tsai
Thu Aug 08, 2019 9:01 am
Forum: Cameras
Topic: New User Problem with Darks
Replies: 8
Views: 1119

Re: New User Problem with Darks

Hi Sir,

I think support has respond to you now.

Please turn up the offset anfd try again.
by Katherine.Tsai
Thu Aug 01, 2019 8:47 am
Forum: Accessories
Topic: EAF for Baader Diamond Steeltrack
Replies: 3
Views: 1030

Re: EAF for Baader Diamond Steeltrack

Hi Paul,
1.It should work with EAF, you can use this two screws to fix EAF on the fouser.
Please see the attached picture.
2.The coarse and fine focuser knobs can be subsititute by EAF.
3.Yes.
4.Yes.
by Katherine.Tsai
Thu Aug 01, 2019 7:26 am
Forum: Accessories
Topic: EAF for SW Esprit 120 ED
Replies: 1
Views: 676

Re: EAF for SW Esprit 120 ED

Hi
Thank you for the feedback, we will consider to add this into the development list.