Search found 520 matches

by Support1@ZWO
Fri Feb 28, 2020 7:43 am
Forum: Cameras
Topic: ASI6200 Kit availability
Replies: 3
Views: 3603

Re: ASI6200 Kit availability

If everythis goes smoothly, the shippment will be made around March.
by Support1@ZWO
Fri Feb 28, 2020 6:25 am
Forum: Cameras
Topic: Strange artifact on 1600mm camera
Replies: 4
Views: 3966

Re: Strange artifact on 1600mm camera

Please share the RAW fit image file for further examination.
Thank you!
by Support1@ZWO
Thu Feb 27, 2020 3:09 am
Forum: Cameras
Topic: spacing requirement for a focal reducer
Replies: 11
Views: 7046

Re: spacing requirement for a focal reducer

Hi Fivel,
Could you confirm the back focus and tell us how was the connection?
by Support1@ZWO
Thu Feb 27, 2020 2:21 am
Forum: Cameras
Topic: ASI2600MC Pro
Replies: 6
Views: 4898

Re: ASI2600MC Pro

Yes the camera will be supported.
by Support1@ZWO
Thu Feb 27, 2020 2:21 am
Forum: Cameras
Topic: ASI6200 Kit availability
Replies: 3
Views: 3603

Re: ASI6200 Kit availability

Hi Cecil,
Do you have order number?
We can check it for you.
by Support1@ZWO
Thu Feb 27, 2020 2:09 am
Forum: Accessories
Topic: EAF Backlash
Replies: 6
Views: 8096

Re: EAF Backlash

Hi
The backlash which can be calibrate in software.
And when there is more load the backlash also will be more obvious.
by Support1@ZWO
Thu Feb 27, 2020 2:02 am
Forum: Accessories
Topic: eyepiece projection with my ASI 178MC
Replies: 1
Views: 2640

Re: eyepiece projection with my ASI 178MC

You may find out the distance by the spec given by manufactures.
And then arrange the back focus.
by Support1@ZWO
Thu Feb 27, 2020 1:54 am
Forum: Cameras
Topic: ASI533MC pro that won't cool
Replies: 4
Views: 2986

Re: ASI533MC pro that won't cool

Please see the attachment.
by Support1@ZWO
Wed Feb 26, 2020 10:05 am
Forum: Cameras
Topic: ASI533MC pro that won't cool
Replies: 4
Views: 2986

Re: ASI533MC pro that won't cool

Could you show us the temperature curve and give us more details about it?
You can try reconnect the TEC cable with this guide.
by Support1@ZWO
Wed Feb 26, 2020 10:03 am
Forum: Cameras
Topic: ZWO 1600GT Filter Wheel
Replies: 1
Views: 2276

Re: ZWO 1600GT Filter Wheel

Please cover the lid and recalibrate the Filter Wheel.