Search found 520 matches

by Support1@ZWO
Mon Oct 14, 2019 9:59 am
Forum: Feature Requests
Topic: Filterwheel
Replies: 7
Views: 4048

Re: Filterwheel

Yes ;)
by Support1@ZWO
Mon Oct 14, 2019 9:57 am
Forum: Accessories
Topic: EAF, unable to detect
Replies: 10
Views: 2379

Re: EAF, unable to detect

BTW, the EAF in question won't respond to hand controller either. I have another EAF that is working and it can be controlled by the same hand controller. I'm going to swap the EAFs. I only have this EAF for less than a month. I think it is still under warranty, However the reliability of such unit...
by Support1@ZWO
Mon Oct 14, 2019 9:40 am
Forum: Accessories
Topic: EAF random disconnections
Replies: 5
Views: 1320

Re: EAF random disconnections

Hi,
Sorry that I made a wrong reply, could you try it with ASICAP and does EAF disconnect In ASICAP?
And make sure the power cable is connected stably? Does the power LED flash?
by Support1@ZWO
Mon Oct 14, 2019 9:21 am
Forum: Cameras
Topic: ASi 1600mm pro
Replies: 3
Views: 723

Re: ASi 1600mm pro

Hi,
We recommend you make the flats ADU around 25000 to 30000.
Gain can be set as low as possible.
If you use filter wheel, you need to make flats for every filter.
by Support1@ZWO
Mon Oct 14, 2019 9:20 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 4835

Re: ASI 294MC Pro dropped frames

Hi, donstim and Tapio,
Did you connect the 12V power cable?
by Support1@ZWO
Mon Oct 14, 2019 9:20 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 4835

Re: ASI 294MC Pro dropped frames

Hi, donstim and Tapio,
Did you connect the 12V power cable?
by Support1@ZWO
Sat Oct 12, 2019 7:13 am
Forum: Accessories
Topic: EAF Moonlite focuser
Replies: 3
Views: 1602

Re: EAF Moonlite focuser

Hi Dean,
Hope this can help you. This is a picture from facebook, you need to slightly enlarge the middle slot to fit in the big aluminium bolt which came with the Moonlite.
by Support1@ZWO
Sat Oct 12, 2019 6:48 am
Forum: Feature Requests
Topic: Qhypolemaster and Pegasus Astro drivers
Replies: 4
Views: 5813

Re: Qhypolemaster and Pegasus Astro drivers

ASIAIR can do polar alignment with OTA and there will new features in the incoming ASIAIR.:)
by Support1@ZWO
Sat Oct 12, 2019 6:22 am
Forum: Cameras
Topic: ASI 294MC Pro dropped frames
Replies: 28
Views: 4835

Re: ASI 294MC Pro dropped frames

Hi Sir/Madam,
Did you change the USB cable?
Does 294 also drop frames in other software such as ASICAP?
Did you try short exoposures? Will it drop frames when do short exposures?
by Support1@ZWO
Sat Oct 12, 2019 5:56 am
Forum: Cameras
Topic: settings for ZWO 1600 mc pro camera
Replies: 3
Views: 803

Re: settings for ZWO 1600 mc pro camera

My pleasure:)