Search found 462 matches

by Katherine.Tsai
Thu Feb 13, 2020 6:52 am
Forum: Cameras
Topic: Backspacing specification on new equipment
Replies: 7
Views: 578

Re: Backspacing specification on new equipment

Maybe you can add some thin spacer to fine adjust the back focus.
by Katherine.Tsai
Wed Feb 12, 2020 10:17 am
Forum: Cameras
Topic: ASI 1600 AASI 1600 ASCOM Driver does not support Offset setting from SGP
Replies: 4
Views: 383

Re: ASI 1600 AASI 1600 ASCOM Driver does not support Offset setting from SGP

It does not have this setting in the above picture?
Could you make a screenshot for me? I do not have a camera in my hand right now, Thank you in advance!
by Katherine.Tsai
Wed Feb 12, 2020 10:04 am
Forum: Accessories
Topic: Adapter for EF & EFS objectives?
Replies: 3
Views: 306

Re: Adapter for EF & EFS objectives?

Dear Katherine Thank you very much for your answer. I was just irritated because on the ZWO website there is the following text: „This new type is unadjustable. EOS-T2 support Canon EF lens only“ From Canon I have lenses of the type: EF and EFS. (See photo) Thx Gregor CD93093D-739C-47EC-BC9A-7FEB88...
by Katherine.Tsai
Wed Feb 12, 2020 9:53 am
Forum: Cameras
Topic: 6200 MM PRO: column error in binning 2 and 4
Replies: 3
Views: 334

Re: 6200 MM PRO: column error in binning 2 and 4

Please crop the black lines. I have report this issue to our devs ans it is a known problem, can not be fixed right now. This is caused by the difference between the resolution of MDL in ASCOM and that in our SDK. We know this problem, but there are many modifications involved, not only on our camer...
by Katherine.Tsai
Wed Feb 12, 2020 9:49 am
Forum: Cameras
Topic: ASI2600MC Pro Ship Date?
Replies: 3
Views: 356

Re: ASI2600MC Pro Ship Date?

jwaters125 wrote:
Tue Feb 11, 2020 5:04 pm
Katherine - Thank you for the update.
Not a pronblem. Have a nice day!
by Katherine.Tsai
Wed Feb 12, 2020 9:45 am
Forum: Cameras
Topic: Backspacing specification on new equipment
Replies: 7
Views: 578

Re: Backspacing specification on new equipment

But it will not too much effect on the image train since it can tolerate 1 or 2mm difference.
by Katherine.Tsai
Wed Feb 12, 2020 9:40 am
Forum: Cameras
Topic: Could it be frost/dew on sensor?
Replies: 5
Views: 491

Re: Could it be frost/dew on sensor?

Hi Jairo, I am sorry to tell you the camera need to be sent back for repair. If you buy it directly from us, Please send an email to support@zwoptical.com and add a note: ZWO's Katherine checked, sensor getting dew. If you buy it from a dealer, please contact the dealer. Hi Katherine, What should I...
by Katherine.Tsai
Tue Feb 11, 2020 9:37 am
Forum: Accessories
Topic: EAF Holder for old Celestron C8 - also max position issue
Replies: 5
Views: 528

Re: EAF Holder for old Celestron C8 - also max position issue

What is your EAF firmware version currently is?
You may try the latest EAF frimware,:)
https://astronomy-imaging-camera.com/so ... Update.zip
by Katherine.Tsai
Tue Feb 11, 2020 9:34 am
Forum: Accessories
Topic: ASI camera as a polar alignment tool
Replies: 2
Views: 384

Re: ASI camera as a polar alignment tool

Sorry we did not test it, maybe others have used the camera like this?
by Katherine.Tsai
Tue Feb 11, 2020 9:30 am
Forum: Feature Requests
Topic: Spectroscope Spectrometer ... IMAGING Spectrometer!
Replies: 1
Views: 262

Re: Spectroscope Spectrometer ... IMAGING Spectrometer!

Thank you for your suggestions!